Trouble calling 866#

<< < (2/3) > >>

Stewart:
Quote from: bhasden on December 30, 2011, 10:42:24 am

I'm not really interested in adding another step to the process of making the call.
This was just for testing, to save you the trouble of making configuration changes to the OBi.

However, if you set up the OBi to route toll-free through another provider, you won't have to do anything special on each call.

wlepse:
Quote from: Stewart on December 28, 2011, 04:22:38 pm


Though it won't work for 855, for other toll-free numbers you can use SIPBroker, which does not require you to sign up.  Dial e.g. 1 213 258 4475.  At the prompt, dial *1866xxxxxxx .  Complete list of access numbers is here http://www.sipbroker.com/sipbroker/action/pstnNumbers .



Thanks...I used the SIP Broker and it worked perfect. Kind of a pain but I don't call 800#'s often so I can deal with it to be able to make free calls.  ;D

bhasden:
Sorry for the delay. The number that I'm having problems connecting to is 866 xxx xxxx. Previously, it would just ring continuously. The problem I'm having now is that it connects, but when I type in the conference code the first and last numbers are usually dropped. For example, if the conference code is 123-456, when I key in the number the conference line notifies me that the code 2345 is invalid. Any help would be greatly appreciated.

Edit: Apparently it isn't OK to post the telephone number, I have removed it by request.

Stewart:
Quote from: bhasden on February 14, 2012, 06:09:34 am

... but when I type in the conference code the first and last numbers are usually dropped.
Try the following: Wait until the greeting ends, before entering the first digit.  Hold each key for a longer than normal time, perhaps 1/4 second.

If that doesn't help, try setting for ITSP Profile A (or B, for whichever service you are using to call the 866 number) -> General -> DTMF Method to InBand.

If still no luck, please post what service you are using to call the 866 number.

Everton:
I try that Conference number from GV on my OBi110 and enter xxx-xxx and it recognize all the numbers.  I try using a set of different numbers and it read back all the numbers as it was entered.  Maybe there is a setup issue that is causing this issue.  Have you tried another phone, preferably a corded phone?


Quote from: bhasden on February 14, 2012, 06:09:34 am

Sorry for the delay. The number that I'm having problems connecting to is xxx xxx xxxx. Previously, it would just ring continuously. The problem I'm having now is that it connects, but when I type in the conference code the first and last numbers are usually dropped. For example, if the conference code is xxx-xxx, when I key in the number the conference line notifies me that the code xxxx is invalid. Any help would be greatly appreciated.

Navigation

[0] Message Index

[#] Next page

[*] Previous page