There needs to be a better way
Rick:
Quote from: DaveSin on December 29, 2011, 02:43:25 pm
Quote from: Rick on December 29, 2011, 02:15:19 pm
Thanks Ron! I'll play with this tomorrow before my alarm internet box arrives.
Rick
Rick:
Out of curiousity, which Alarm Box/Module are you using and which monitoring company are you using? Are you still going with the Cellular Unit as well? What will be the monthly monitoring cost with this monitoring company?
We are currently using a PAP2T-NA (ARIM) that is supplied by Alarm Relay. They want $144 for the provisioned PAP2T-NA, but if you already own one, they only require $10.00 payment for shipping their unit to you and you will have to send them your PAP2T-NA. Turns out we had a idle PAP2T after purchasing the OBi110. Alarm Relay only charge $8.95 per month, payable one-year in advance. There is a one-time setup fee of $35.00, so the first year it works out to be $11.83 per month. There is an additional $15/month for Cellular Monitoring.
BTW, there is no third party involve with the Internet Monitoring, as the alarm signals are sent directly to Alarm Relay, via a server located in the "Cloud".
Dave:
Yes, I've seen you post this info on several other forums ;)
AlarmRelay no longer will provision your own box, or have you send a box and send you a provisioned one. They used to do that, but no longer.
That is who I've used for the past 4 years.
Unfortunately the box still is in transit with USPS... Installing on Monday.
Rick:
Quote from: RonR on December 29, 2011, 12:34:01 pm
Configuring the OBi directly/manually is not complex. If all you need is a simple cofiguration with a Google Voice account and nothing more, it's probably a push as to whether the OBiTALK Web Portal is quicker and easier. If you need anything more, I feel it's much simpler and faster to access the OBi directly. Plus you have much more control and status information available if you acess the OBi directly.
By default, Auto Provisioning is enabled in the OBi, allowing the OBiTALK Web Portal to take control of configuring the OBi. If you elect to configure the OBi directly, you must disable Auto Provisioning in order to prevent the OBiTALK Web Portal from having its way:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Manually configuring Google Voice on SP1 is very easy:
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
Manually configuring a SIP provider such as Callcentric on SP2 is no harder:
Service Providers -> ITSP Profile B -> General -> Name : (provider name)
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : (proxy server)
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : (proxy server) (if an outbound proxy is used)
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : (sip username)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
I did this EXACTLY, step by step. Rebooted the device, then used CallCentrics Click2Dial to receive a call and have it make the test call. Call comes in, nothing goes out. Hung up, dialed **217771234567, nothing happens (used the **2 to make it use the CallCentric line). If I dial 17771234567 directly, I get a busy signal. Calling out directly (i.e. calling my cell), works fine, and the cell shows the GV number as it should.
I then put in your digimap. No luck. I put in their digimap. No luck. It won't make a call on SP2 with CallCentric. I even overwrote the SIP password for CallCentric just in case the wrong one was in there. No luck.
RonR:
Quote from: Rick on December 30, 2011, 01:53:04 pm
Call comes in, nothing goes out.
I don't understand this statement.
Quote from: Rick on December 30, 2011, 01:53:04 pm
Hung up, dialed **217771234567, nothing happens (used the **2 to make it use the CallCentric line).
What does the OBi Call Status show during this call?
What does the OBi Call History show after this call?
Quote from: Rick on December 30, 2011, 01:53:04 pm
If I dial 17771234567 directly, I get a busy signal. Calling out directly (i.e. calling my cell), works fine, and the cell shows the GV number as it should.
Your PrimaryLine is set to SP1 Service. If you don't use **2, calls go out SP1 (Google Voice) by default.
17771234567 (area code 777) is not a valid number, so Google Voice rejects it.
You can set your PrimaryLine to SP2 Service, in which case calls would go out SP2 (Callcentric) by default and you would use **1 to place calls through SP1 (Google Voice) instead.
Quote from: Rick on December 30, 2011, 01:53:04 pm
I then put in your digimap. No luck. I put in their digimap. No luck. It won't make a call on SP2 with CallCentric. I even overwrote the SIP password for CallCentric just in case the wrong one was in there. No luck.
What is the error reported? What does Call History show on a failed call?
Is SP2 Service Status on the main status page showing Registered?
Rick:
Quote from: RonR on December 30, 2011, 02:13:15 pm
Quote from: Rick on December 30, 2011, 01:53:04 pm
Call comes in, nothing goes out.
I don't understand this statement.
Sorry - Calls come in fine to CallCentric number, no outgoing calls complete.
Quote from: Rick on December 30, 2011, 01:53:04 pm
Hung up, dialed **217771234567, nothing happens (used the **2 to make it use the CallCentric line).
What does the OBi Call Status show during this call?
Call 1
Terminal 1 Terminal 2
Terminal ID PHONE1 SP2
State trying calling
Peer Name
Peer Number **217771234567 17771234567
Start Time 17:23:33 17:23:33
Duration 00:00:00 00:00:00
Direction Outbound Outbound
Peer RTP Address 0.0.0.0:0
Local RTP Address 10.0.0.14:16806
RTP Transport UDP
Audio Codec tx=; rx=
RTP Packetization (ms) tx=0; rx=0
RTP Packet Count tx=0; rx=0
RTP Byte Count tx=0; rx=0
Peer Clock Differential Rate
Packets In Jitter Buffer
Packets Out-Of-Order
Packets (10ms) Interpolated
Packets Late (Dropped)
Packets Lost
Packet Loss Rate
Packet Drop Rate
Jitter Buffer Length
Received Interarrival Jitter
DTMF Digits Received
Jitter Buffer Underruns
Jitter Buffer Overruns
Sequence number discontinuities
skew compensation
send silence
What does the OBi Call History show after this call?
Call 6 12/30/2011 16:40:59
Terminal ID PHONE1 SP2
Peer Name
Peer Number **217771234567 17771234567
Direction Outbound Outbound
16:40:59 New Call
16:41:11 End Call
Quote from: Rick on December 30, 2011, 01:53:04 pm
If I dial 17771234567 directly, I get a busy signal. Calling out directly (i.e. calling my cell), works fine, and the cell shows the GV number as it should.
Your PrimaryLine is set to SP1 Service. If you don't use **2, calls go out SP1 (Google Voice) by default.
17771234567 (area code 777) is not a valid number, so Google Voice rejects it.
You can set your PrimaryLine to SP2 Service, in which case calls would go out SP2 (Callcentric) by default and you would use **1 to place calls through SP1 (Google Voice) instead.
Quote from: Rick on December 30, 2011, 01:53:04 pm
I then put in your digimap. No luck. I put in their digimap. No luck. It won't make a call on SP2 with CallCentric. I even overwrote the SIP password for CallCentric just in case the wrong one was in there. No luck.
What is the error reported? What does Call History show on a failed call?
No error reported...
Is SP2 Service Status on the main status page showing Registered?
Yes.
RonR:
Everything appears to be working from the OBi end. 17771234567 is being sent out SP2 (I assume you're using a valid Callcentric number here that's not your own). Try calling **2 **275* 011 188888# and see if you reach the Sip Broker test announcement.
You may have to ask Callcentric what their logs are showing for your calls that go nowhere.
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