Set up for receiving incoming calls

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mike_forum:
Hello,

How do you set up obi110 to receive phone calls.  What are the websites, and instructions that would allow for this.   Making outgoing calls works fine with google voice.

Thanks.

Stewart:
In your GV Settings, Phones tab, make sure that Google chat is checked.

Make sure that you have not left open Gmail or any other app associated with your GV account.

If it still doesn't work, report what (if anything) the OBi's Call History shows, after a failed attempt to call your GV number, and also report what the caller heard.

mike_forum:
Hello,
I have put a check in the box.  However, when I try to call out.

I hear "please state your name after the tone"  Then leave a message.

This is when I try the google voice number.

Thanks.

Stewart:
Quote from: mike_forum on December 31, 2011, 09:38:53 am

Hello,
I have put a check in the box.  However, when I try to call out.

I hear "please state your name after the tone"  Then leave a message.

This is when I try the google voice number.


I don't understand your latest post at all.  Previously, you said that outbound calls were working.  I assumed that you meant calling from the phone connected to the OBi's Phone port to an outside party.  Is that no longer true?

In your new post, you say "when I try to call out", but "when I try the Google Voice number".  Wouldn't that be calling in?  Please be specific what phone you are calling from and what you expect to ring.

If you are calling from a phone associated with your GV account, e.g. your cell phone, and want to be able to ring your OBi's phone, you need to edit the Settings for that phone on GV, click "Show advanced settings", and click No under Voicemail Access.

If you are calling from another phone and are asked for your name, go to the Calls tab and set Call Screening to Off.

mike_forum:
Hello,

I am sorry if I am not clear on the question.  I am able to call out. Make an outgoing call.

However, I am not able to receive calls.  Therefore, there is no capability of receiving incoming calls.


Thanks.

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