Unable to Configure CallCentric on SP2
RonR:
You should also stop any SIP client like X-Lite that you might have running on your PC. It could be adding confusion to the OBi problem.
RJDB:
Quote from: RonR on December 31, 2011, 12:13:09 pm
If your router supports SIP ALG, disable it (if it's already disabled, you can try enabling it, but it's usually best if it's disabled).
If that's not the solution, forward ports 5060 - 5061 (TCP/UDP) to the IP address of your OBi.
Before I make the router changes, I have a "new" symptom.
After I put the router back in the path, and repowered everything - I now get ~10 short dial tones when I go offhook. I am able to sucessfully make inbound/outbound on PSTN and SP1 (I haven't tried SP2).
What is the significance of the ~10 short dial tones??
Thanks for all you support!!!
RonR:
That's a 'stutter dialtone'. It's means you have unread voicemail on your Google Voice account.
RJDB:
Quote from: Stewart on December 31, 2011, 12:21:57 pm
If RonR's suggestions don't help, try setting ITSP Profile B->SIP->X_DnsSrvAutoPrefix (checked), and changing Voice Services->SP2 Service->X_UserAgentPort from 5061 to 5071.
If no luck, report modem make/model? Separate router make/model?
I tried this before Ron's port forwarding suggestion.
My (mixed) results -
SP2 Service status (initially) = Register Failed: 407 Proxy Authentication Required (server=204.11.192.35:5080; retry in 19s)
followed by
Register Failed: No Response From Server (server=204.11.192.39:5060; retrying)
followed by
Register Failed: No Response From Server (server=204.11.192.39:5060; retry in 16s)
It did register a couple of times, and I was able to sucessfully complete a call
Registered (server=204.11.192.22:5080; expire in 38s) and
Registered (server=204.11.192.37:5080; expire in 59s) - but then began to fail again after the registration expired.
I will try Ron's port forwarding later, and post my results.
RonR:
If forwarding ports 5060 - 5061 (TCP/UDP) makes calls complete but there are audio issues, also forward:
16600 - 16998 (UDP)
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