Can't set up OBI 110

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ChrisN:
Thank you. I followed the instructions and there is no change—still no service available. I also changed the time zone to my local time thinking that may be causing problems, but it didn't help. Under status it says "service not configured" and "acquiring service."

RonR:
Quote from: ChrisN on January 04, 2012, 10:58:04 am

Thank you. I followed the instructions and there is no change—still no service available. I also changed the time zone to my local time thinking that may be causing problems, but it didn't help. Under status it says "service not configured" and "acquiring service."


Time Zone won't affect making calls.

If SP1 Service is reporting "Service Not Configured", go back and double-check the settings I referred you to.  You must have missed one or more.

ChrisN:
Ok, went through and checked them all. The only thing different is that the username and password are under sip credentials, not sp1 service. I can't find anywhere to put a user name and password under sp1 service.

I should have added before that I also have a netgear 5-port switch connected since my modem and router only have one port each. Maybe that has something to do with it. I wanted to connect the obi110 directly to my airport express in the basement, but I think I read somewhere that it wouldn't work.

RonR:
You should find the following:

Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)

Connecting the OBi though an Ethernet switch should not be a problem.  The fact that you can access the OBi with your web browser says the OBi is present on your LAN.

ChrisN:
I checked over my connections and I guess my Netgear Router does have ports on the back--they were just taped over. I plugged the OBi110 directly into one of these ports thinking that it would solve the problem, but sadly its worse. Now I can't access the Obi110 through my browser at all. Do I have to configure the router to recognize the OBi110 somehow?

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