Obitalk hangup
VeryBigTiger:
Hello All,
I have setup two Obitalk one locally and another overseas. I have tested the one overseas when I was their last month by powering the surge arestor off/on and it came up fine. Now, I'm away and it seem that it hanged up ... need resetting ...I can not access it.
My local Obi hanged up too without any power failer and had to reset it from the local phone attached to it. I wonder if this had to do something with the Obi server it self or if it can be reset from the server as it can see it through the Obi number... "if I'm correct".
I like to know if there is any way I can access the remote unit to reset it please.
when I dial the internationally number its connected to the phone just keep ringing.
any advise would be appreciated.
Thanks,
Joseph
Stewart:
The same thing happened to my OBi and I had to get a friend to go in and cycle power.
There have been indications that there is a DHCP-related bug; setting a static IP may help prevent future trouble. Obviously, set that up while someone is there to recover, in case it doesn't work as expected.
If you have remote access to the router, see if the OBi is online. If not, it will clearly need human intervention. Have your friend bring a paper clip, so s/he can do a factory reset, in case cycling power is not enough. If it is online, set up a port forward and try to access the OBi's web interface and reboot it.
If you have dynamic DNS set up in your router, check whether it updated recently. If not, there may be nothing wrong with the OBi, but your Internet connection went down.
For the long haul, consider getting a PDU like this: http://www.opengear.com/product-ip-power.html . You can manually cycle power on any attached device, or program it to automatically reboot a unit that stops responding to pings.
Ostracus:
Quote from: Stewart on January 04, 2012, 07:04:35 pm
The same thing happened to my OBi and I had to get a friend to go in and cycle power.
There have been indications that there is a DHCP-related bug; setting a static IP may help prevent future trouble. Obviously, set that up while someone is there to recover, in case it doesn't work as expected.
If you have remote access to the router, see if the OBi is online. If not, it will clearly need human intervention. Have your friend bring a paper clip, so s/he can do a factory reset, in case cycling power is not enough. If it is online, set up a port forward and try to access the OBi's web interface and reboot it.
If you have dynamic DNS set up in your router, check whether it updated recently. If not, there may be nothing wrong with the OBi, but your Internet connection went down.
For the long haul, consider getting a PDU like this: http://www.opengear.com/product-ip-power.html . You can manually cycle power on any attached device, or program it to automatically reboot a unit that stops responding to pings.
WoW! Almost $200.
Stewart:
Quote from: Ostracus on January 04, 2012, 08:24:03 pm
WoW! Almost $200.
http://www.geeks.com/details.asp?invtid=IP9258
It says out of stock, but they can probably get one, if you order. Call them first, to check.
Stewart:
If not at Geeks, try http://www.ebay.com/itm/IP-Power-4-Outlet-Network-AC-Power-Remote-Control-w-Built-in-Web-Server-NEW-/400264530382
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