DTMF tones not working (resolved)
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azrobert:
DTMF tones are not working for me on SP1/GoogleVoice. I called my cable company and their automated system was not recognizing my responses. I tried calling them directly from Gmail and DTMF tones worked. I then tried calling from SP2/SipSorcery using the GoogleVoice call back method and this also worked, so I don't think it's the OBI110.
First it was CID problems and now DTMF. Is GV trying to screw OBi users?
The company I called was Cox Communications at 623-594-1000.
Update:
This is crazy. I called their 800 number (800-229-6542) via SP1/GV and it worked!
Can anyone explain this?
Update 2:
Using SP1/GV about 50% of the companies I called with IVR systems failed to recognize my responses.
Changing the Phone port DTMFRxMode from "Hardware" to "Software" solved the problem.
OBi-Guru:
Tried that 623 number with GV, seems to be working OK. Are you trying to enter the entire account number and not being recognized? Or at the beginning selection 1 for English, 2 for Spanish?
Some missing digits could be due to packet loss (it is the internet after all).
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