OBiTALK Service Status shows as "Backing Off" but can make GoogleVoice Calls

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RonR:
Quote from: MYOBi on January 16, 2012, 08:01:11 am

For the remote management:
To test my local OBI, I attempted to change the password from its management interface. I saved the new settings, After rebooting, new password did not work, but old password worked. Did I miss a step?


Did you remember to disable Auto Provisioning?:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled

It sounds like the ObITALK Web Portal is still in control.

MYOBi:
Those are the steps I missed. If I disable Auto Provisioning, will I be able to control the device from Web site?
I can only test my local OBI located in my home.

Now, today the remote OBI OFFLINE problem is getting worse. Callcentric cannot reach it. I get "Person you are trying to reach is not available. Message 1004." message.
I can reach the OBI with GV to get the AA. Entering 1 will not connect me to the phone. I got "There is no subscriber" error message. I had to call them differently. After GV gonnected me to AA, I forwarded the call to their cell phone from Line out. Asked them to reboot modem, router and Obi. They did. After that, I was able to make 2 successful calls, second one got disconnected. We now get "There is no subscriber" message from Obi again.

I am wondering if device is getting bad and require replacement?

RonR:
Quote from: MYOBi on January 16, 2012, 12:05:15 pm

Those are the steps I missed. If I disable Auto Provisioning, will I be able to control the device from Web site?
I can only test my local OBI located in my home.


Auto Provisioning enabled = control by the OBiTALK Web Portal only.

Auto Provisioning disabled = control by direct access to the OBi only.

You must use one method or the other.

Quote from: MYOBi on January 16, 2012, 12:05:15 pm

I can reach the OBI with GV to get the AA. Entering 1 will not connect me to the phone. I got "There is no subscriber" error message. I had to call them differently. After GV gonnected me to AA, I forwarded the call to their cell phone from Line out. Asked them to reboot modem, router and Obi. They did. After that, I was able to make 2 successful calls, second one got disconnected. We now get "There is no subscriber" message from Obi again.


I'm not familiar with a "There is no subscriber" message in the OBi.  I've never encountered it or heard of anyone reporting such a message before now.  It doesn't sound like something the OBi would say.

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