There is no service available to complete the call
RonR:
Quote from: kevin on May 26, 2011, 10:38:20 pm
I ran into the issue of "there is no service available" everytime after my 2wire modem reboots itself. the problem is resolved when my obi100 is powered cycle or rebooted through device manager web access. this is really annoying since the phone service is periodically disconnected. I disabled DHCP, however, this problem still exists. any advice?
The OBi doesn't handle Ethernet/Internet disruptions very gracefully. If you wait long enough, the OBi might reboot itself and go back into service.
Do you have the latest firmware installed? There were some slight improvements, but it still relies on a brute-force reboot for recovery.
droid:
Just an fyi....
I had the same issue just now with my google voice service. After worrying over it for a few minutes, i remembered that i had changed my google password a couple of days back and this was the first time using my phone since then.
simply updating my password on the obitalk dashboard fixed this instantly.
i know this was a stupid error on my part but just thought i would throw it out there in case it helps someone in not having to factory reset their device.
nogard:
My system had been working okay, I changed the call screening in GV to off and now I am getting "There is no service..." when I go into the Obi dashboard, both of my endpoints show a yellow light. but when I click on the configure icon I get "Service Provider 1 Google Voice™ Account Connected X". any help would be appreciated
RonR:
Quote from: nogard on August 12, 2011, 11:02:23 am
My system had been working okay, I changed the call screening in GV to off and now I am getting "There is no service..."
Turning off call screening in your Google Voice account should not cause the OBi to report "There is no service..."
The OBi is not dependent on the OBi Dashbord for its operation.
A good first test to determine if your OBi is basically operational and connected to the Internet is to call the echo test at **9 222 222 222. If this is successful, then your problem is probably with your service provider in some way (Google Voice in this case). If you cannot reach the echo test, then the OBi is probably not communicating with the Internet.
A lot of information can be had by looking at the OBi's System Status page. You can display this by using your web browser to connect to the IP address returned by dialing ***1.
Phil:
I created a new Google Voice account, configured it correctly and made a call from it.
I followed the setup as described in Michigan Blog.
Clicked on the Google Voice Wizard link from Michigan Blog and filled everything in.
Tried to call out "No service etc...."
*** 1 says my OBi's IP is 192.168.1.10
HTTP to that IP times out.
**9 222 222 222 echo test works
**9 333 333 333 gets recorded response
Dropped my firewall - still times out.
Rebooted router and OBi - still times out
Any suggestions?
Thanks Phil
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