There is no service available to complete the call

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Mutche:
Quote from: RonR on August 16, 2011, 08:44:28 pm


The OBi clearly has an IP address and is connected to the Internet and is working properly to be able to call **9 222 222 222 and **9 333 333 333.

Dial ***1 again and listen to the message more carefully.  The last digit is often missed: 192.168.1.10x.

Once you can log into the OBi, check SP1 Service Status on the main status page.  It should say Connected.  If it doesn't, you most likely don't have Google Voice configured correctly in the OBi.

If SP1 Service Status does show Connected, try dialing using **1 + number.  If this is successful, you probably don't have Physical Interfaces -> PHONE Port -> PrimaryLine set to SP1 Service.

Starting with the OBi at factory defaults, the only settings required for Google Voice are:

Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice

Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)

Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service



Checked all settings are set right (with a red !) and i still cant make or receive calls

RonR:
Quote from: Mutche on May 08, 2012, 02:59:49 pm

Checked all settings are set right (with a red !) and i still cant make or receive calls


You really should check the settings in the OBi.  It doesn't matter what they are in the OBiTALK Web Portal.  The only settings that count are those that make it into the OBi itself.

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