SIP 2 Service does not save UserName
Stewart:
If you don't find anything obvious, set up syslog and set X_SipDebugOption and see what error, if any, VoIP.ms is really sending. If it's indeed a har 401 or 407, check whether the REGISTER request has the correct user ID and auth ID.
If you still have trouble, please report: modem make/model? Separate router, if any? Any special settings (port forwarding, etc.)?
TSellers:
Thanks. I unplugged the Linksys ATA and tried rebooting the Obi, but same result. Had a look at Syslog and it asks me for a value for the 'Syslog' Servers. Would that be the IP of the ATA? I entered that anyway as a guess, but I'm not sure where you'd view the logs?
Stewart:
The value of Syslog->Server should be the local IP address of your PC. You can run a syslog server, or capture the traffic with Wireshark. I prefer the latter, because you can easily configure it to parse the syslog messages as SIP.
TSellers:
Thanks for that again.
I installed Wireshark and tried various settings after going through the manual. Ran the capture while the ATA was rebooting. Tried to filter just for the IP of the ATA but got thousands of lines for every IP on the planet. In the end I had a pcap file that was useless, tried again using a UDP filter and this time could not even see the IP of the ATA listed. Finally it was doing my head in, so I figure it's time to go for a workout, then perhaps try it again a bit later....
Stewart:
Just type "syslog" (without the quotes) into the Filter box and click Apply.
For further refinement, select a SIP packet, right-click and choose Decode As. On the Transport tab, choose destination (514) and in the right-hand pane, select SIP. Click OK. Now, change the Filter to "sip" (without quotes) and hit Apply. You should now see only the SIP conversation.
When you select a SIP packet, if you expand Session Initiation Protocol and then Message Header, you should see everything beautifully parsed.
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