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Author Topic: OBI 110 Built in IVR or 3CX needed  (Read 2224 times)
ddalton
Newbie
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Posts: 5


« on: January 12, 2012, 05:20:23 pm »

How can I setup an IVR with the 110 so that it will do the following:

Play a greeting
"welcome to xxxx, press 1 for store hours, press two to connect to google voice number, press three to connect to the PHONE"
1= a recording
2= connect to google voice voicemail
3=ring the plain phone line (PHONE port) if no answer google voice voicemail

Is this possible?  if not using 3cx  How can I do the same thing?

Sorry I am new to the 110
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RonR
Hero Member
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Posts: 4527


« Reply #1 on: January 12, 2012, 05:39:14 pm »

While you can change the IVR prompts, the basic operation of the IVR cannot be changed:

Press 1 to continue the call (ring the PHONE port)
Press 2 to make a new call (make a new outgoing call)
Press 3 to enter a callback number (the Auto Attendant will hang up and call back to the number entered)
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