cannot get callcentric to register

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compy168:
Quote from: RonR on February 26, 2011, 05:24:42 pm

compy168,

This assumes you are not using Service Providers -> ITSP Profile B with SP1.

To add Vitelity on SP2, set all options to default on:

Service Providers -> ITSP Profile B -> (General, SIP, and RTP)
Voice Services -> SP2 Service

Then change only the following:

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : [the Vitelity proxy server name or IP address]

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP2 Service -> AuthUserName : [your Vitelity username]

Voice Services -> SP2 Service -> AuthPassword : [your Vitelity password]



RonR, thank you very much. I got it to work now.  :D
When I tried to make a call with **2 xxx-xxxx, by using SP2, there's no caller id shown on the receiving side. Any advise?

RonR:
Try setting:

Voice Services -> SP2 Service -> CallerIDName

compy168:
Quote from: RonR on February 26, 2011, 06:11:34 pm

Try setting:

Voice Services -> SP2 Service -> CallerIDName



Still "Unknown" on the receiving side after I put my DID# in CallerIDName. :-\

RonR:
Vitelity would be in the best position to tell you why it's not going through.

earthtoobi:
Quote from: conaty on February 26, 2011, 06:04:02 am

callcentric support sorted it out for me, they are great!  If anyone has the same problem let me know and I'll help you.


i am having the same problem. callcentric was working 2 days back and starting yesterday and today i am seeing the "Register Failed: No Response From Server". any ideas?

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