Kernel.Error SYSTEM REBOOTED (Reason: 3, lifecycle: 3634)<000>

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nmssystems1:
Any have this problem of the obi rebooting through out the day..

all the units have the new firmware on them..

it does this serveral times a day it seems..
it almost seems like the unit reboots if it can not talk to the google voice servers
after so many attemps.. just and idea not sure what it is..

thanks

here is the entire syslog entry..for the event..

2012-01-20 22:29:10   Kernel.Error   192.168.3.190   SYSTEM REBOOTED (Reason: 3, lifecycle: 3634)<000>
2012-01-20 22:29:10   Local5.Notice   192.168.3.190   ZT: CustomID 1<000>
2012-01-20 22:29:10   Kernel.Emerg   192.168.3.190   SLIC_init ...<000>
2012-01-20 22:29:10   Kernel.Emerg   192.168.3.190   Reset SLIC...<000>
2012-01-20 22:29:10   Local2.Info   192.168.3.190   Setup Provisioning2 for system start! 1800<000>
2012-01-20 22:29:12   Kernel.Emerg   192.168.3.190   SLIC & DAA is initialized<000>
2012-01-20 22:29:14   Kernel.Info   192.168.3.190   Start Main Service Now<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   Voice Main<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   [CPT] --- FXS s/w tone generator (ringback) ---<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   BASESSL:load cert:5<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   BASESSL:Load certificate ok<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   XMPP:State changed from: 0 to:1<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   GTT:Init xmpp node ok<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   XMPP:State changed from: 1 to:2<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   XMPP:Invalid cfg use for xmpp<000>
2012-01-20 22:29:14   Kernel.Debug   192.168.3.190   GTT:xmpp not configured<000>
2012-01-20 22:29:16   Kernel.Debug   192.168.3.190   [SLIC]:Slic#0 ON HOOK<000>
2012-01-20 22:29:18   Kernel.Debug   192.168.3.190   [DAA]: FXO ONHOOK MONITOR<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   XMPP:State changed from: 2 to:3<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   TCP:Connect OK(xmpp)14<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   XMPP:State changed from: 3 to:4<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   XMPP:Enable reqto<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   XMPP_PROC:TLS required!<000>
2012-01-20 22:29:19   Kernel.Debug   192.168.3.190   XMPP:State changed from: 4 to:5<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   TC:ssl connected<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 5 to:6<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:Enable reqto<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:new stream restarted from remote, old state=1<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 6 to:8<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 8 to:9<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:Enable reqto<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:new stream restarted from remote, old state=1<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 9 to:10<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 10 to:11<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 11 to:12<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 12 to:13<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:State changed from: 13 to:14<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   XMPP:Disable reqto<000>
2012-01-20 22:29:21   Kernel.Debug   192.168.3.190   GTT:xmpp service up<000>
2012-01-20 22:29:22   Kernel.Debug   192.168.3.190   GTALKVM:Checking VM....<000>
2012-01-20 22:29:22   Kernel.Debug   192.168.3.190   GTALKVM:state changed from 0 to 1<000>
2012-01-20 22:29:22   Kernel.Debug   192.168.3.190   [CPT] --- FXS s/w tone generator (sit_1) ---<000>
2012-01-20 22:29:22   Kernel.Debug   192.168.3.190   TCP:Connect OK(lhttpc)18<000>
2012-01-20 22:29:22   Kernel.Debug   192.168.3.190   Trying to connect ssl<000>
2012-01-20 22:29:23   Kernel.Debug   192.168.3.190   TC:ssl connected<000>
2012-01-20 22:29:23   Kernel.Debug   192.168.3.190   LHC:Response OK<000>
2012-01-20 22:29:23   Kernel.Debug   192.168.3.190   LHC:set Retrying:www.google.com, 1<000>

RonR:
Just as an experiment, log into the OBi directly and temporarily set:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled

and see if the periodic reboots go away.

You must click Submit at the bottom of the page and then click Reboot in the upper right corner of the page for these changes to be made.  After the reboot, log back in and verify that they took.

Once you determine whether this has any effect on the reboots, you can restore these settings if you wish to by simply checking the Default checkboxes again.

nmssystems1:
ok what do these settings do for the obi?

can you explain?

thanks

RonR:
2012-01-20 22:29:10   Kernel.Error   192.168.3.190   SYSTEM REBOOTED (Reason: 3, lifecycle: 3634)<000>

The reboot reason code being displayed in your Syslog is 3:

3: Reboot after New Profile Invoked

This would seem to indicate that the OBiTALK Web Portal may be repeatedly sending a new profile to your OBi, causing it to reboot each time.

Disabling Auto Provisioning will stop the loading of new profiles from the OBiTALK Web Portal and might identify the source of your unexpected reboots.

nmssystems1:
I kind of thought it was getting some kind of update from the web portal config files etc..

then restarting..

my next question would be if i change some thing on the web portal will this particular obi device that i have disabled provisioning on. will it get the update change from the obitalk web portal? my guess is no it will not.

this means i can not manage the obi device that has provisioning disabled using the obitalk web portal?

thanks


 

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