My OBi110 setup with Google Voice & Alarm System Works but other problems

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kenobi:
Regarding "But did you try Auto + X_UseFixedDurationRFC2833DTMF?" Yes

Furthermore, with Auto + X_UseFixedDurationRFC2833DTMF, Google Voice voicemail would recognize my keypresses on the touch tone phone, but as I stated earlier, the Alarm monitoring company would not get a good signal.

Since the phone # for the alarm monitoring service is fixed, I wonder if an OBi110 setup be done to force the OBi110 to use Inband DTMF for that call only?

RonR:
Is the number for the alarm monitoring service a toll free (800/888/877/866/855) number?

kenobi:
Re "Is the number for the alarm monitoring service a toll free (800/888/877/866/855) number?" I believe so, but I'm at work and have no way to verify it right now.

If it is '800/888/877/866/855', what would you propose?

kenobi:
@Stewart, thanks for the suggestions.

I thought about using CallCentric for the alarm, but I wanted to first see if the current issue could be resolved somehow.
The GV voicemail issue is  also not too much of a deal breaker anyway as I have other ways to retrieve GV voicemails (e.g. via the cellphone or website)

I don't have cellular backup, but I also didn't have a cellular backup when I only had the POTS line. I might look into that if it's not too much $$$.

I agree with you about properly connecting the OBi to the RJ31X jack...that is how mine is connected.

RonR:
Quote from: kenobi on January 25, 2012, 12:09:19 pm

Re "Is the number for the alarm monitoring service a toll free (800/888/877/866/855) number?" I believe so, but I'm at work and have no way to verify it right now.


You can look in the OBi Call History and see what was sent to Google Voice.

Quote from: kenobi on January 25, 2012, 12:09:19 pm

If it is '800/888/877/866/855', what would you propose?


You can have toll free calls routed through IdeaSIP without any charges:


Physical Interfaces -> PHONE Port -> DigitMap: (...|(Mvg8)|(Mpli))

Physical Interfaces -> PHONE Port -> OutboundCallRoute : ...,{(Mvg8):vg8},{(Mpli):pli}


Voice Gateway8

Name : Toll Free

AccessNumber : SP2(proxy.ideasip.com)

DigitMap : (18(00|88|77|66|55)xxxxxxx|<1>8(00|88|77|66|55)xxxxxxx)


Service Providers -> ITSP Profile B -> General -> DTMFMethod : InBand


If this works, you can set:

Service Providers -> ITSP Profile A -> General -> DTMFMethod : Auto

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