Help for the clueless, can't dial out on a landline phone
RonR:
911 will unconditionally send the replacement number to SP1.
You need to set Phone Port Primary Line to SP1 Service so everything else goes to SP1 without the need for **1.
MichiganTelephone:
To elaborate on RonR's earlier post, what needs to replace Code:
???????????
is an 11-digit number of her local 911 center that is answered 24 hours a day. These can be tricky to find because first, it has to be a number for the 911 answering point that serves her area (wouldn't want the call going to the wrong island) and second, it has to be a number that emergency calls are expected to come in on, not a business office number that's only answered during normal working hours. Such numbers are often used by smaller cell phone providers.
Sometimes you can get the number by calling the non-emergency number and explaining that you need a way to access 911 from a computer phone service that doesn't have a direct landline connection and therefore cannot dial 911 directly. They might give you the number and they might not. They might even give you a hard time just for asking — it just depends on the local dispatch center.
This page may help you find the PSAP that serves her area, although unfortunately it doesn't give phone numbers:
http://hawaiiwirelesse911.hawaii.gov/psap/psap.htm
lincdeko:
Quote from: jimates on February 28, 2011, 11:27:36 pm
lincdeko,
and did you change the primary line on the Obi to SP1, so she won't have to dial **1 to place calls from it.
Yes the Obihai is working fine, shes called me about a dozen times tonight, but thank you for checking.
RonR thank you for the instructions on setting up 911. I just talked to her again and suggested replacing ALL of her phones with cordless phones, she sounds a little iffy but perhaps we can use the instructions you posted earlier if I work on her a little more. I just wanted to make this as easy as possible on her and if I could be there, I would just do it all but this long distance walking her through stuff has her on edge now. Fortunately I can connected to her laptop and then the obihai if I need to. We may yet get her completely converted but in the meantime the 911 workaround is very welcome.
MichiganTelephone thanks for that link, I'll call HPD tomorrow and get the number, the local guys are usually very helpful out there. I also have a friend who is dating a officer so if all else fails I may have a work around there too.
I think we're set for now.
Thank you to everyone who chimed in you guys are all so helpful and it is very much appreciated!
RonR:
Cordless phones are relatively inexpensive these days and is a simple solution that doesn't require any wiring changes. The net result using the OBi changes I outlined should make for a really streamlined phone system.
The OBi is a fantastic product.
Good luck with it!
lincdeko:
Calling RonR or Michigan Telephone!
I got my mom to agree to take the plunge but I am having some issues.
Settings from earlier in the thread
Phone Port DigitMap : ([1-9]|[1-9][0-9]|911|**0|***|#|(Msp1)|(Mli)|**9(Mpp))
Phone Port OutboundCallRoute : {(<#:>|911):li},{**0:aa},{***:aa2},{(Msp1):sp1},{(Mli):li},{(<**9:>(Mpp)):pp}
Line Port DigitMap : ([2-9]xxxxxx)
ITSPA Digitap : (1xxxxxxxxxx|011xx.)
I unclick the default box and add the settings, save and reboot and they revert right back. What the heck am I doing wrong? Also will they have to be reset when I upgrade firmware too?
Here are her current settings and what it keeps reverting to
Phone Port DigitMap : ([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|(Mpli))
Phone Port OutboundCallRoute : {(<#:>|911):li},{**0:aa},{***:aa2},{(Msp1):sp1},{(Mli):li},{(<**9:>(Mpp)):pp}
Line Port DigitMap : (xxxxxxxS4)
ITSPA Digitap : (1xxxxxxxxxx|<1808>[2-9]xxxxxx|011xx.|xx.)
Thanks for all your help.
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