Help for the clueless, can't dial out on a landline phone
jimates:
@ lincdeko
I thought you would be doing this remotely, sounds like you are using the web interface since you said you reboot the device.
if you are working from the web interface you have to disable Auto Provisioning or the Obitalk settings will overwrite your configuration every time.
web interface
System Administration > Auto Provisioning > Auto Provisioning - set to disable, submit & reboot
You may do better to use the Obi Expert Configuration from the dashboard. You can still make changes like on the unit, you just click submit and don't have to reboot. Obitalk will update the unit in about 15 seconds.
I skimmed over the previous posts and I think you wanted to change the default outgoing line to sp1 and also use an alternate number for 911.
You should be ok with default settings except for the primary line and if you need to set up the 911 see my guide here
http://www.obitalk.com/forum/index.php?topic=339.msg1766#msg1766
lincdeko:
Hi Jim,
I didn't realize I could do this all from the obitalk site. I am logged in and in the expert area, there are 2 boxes after the settings device default and obitalk settings, do I uncheck both of them to put in the settings?
jimates:
yes you will have to uncheck both.
If the Obitalk box is checked, unchecking it will usually check the default box, then just uncheck the default and make your changes.
lincdeko:
Done and tested and it seems to be completely functional, of course we didn't test 911, but local calls go out on the phone and long distance goes out google voice.
Thanks for all your help Jim, Ron and MichiganTele.
jimates:
One of the nice features is the call history. You can dial a number and hang up without completing the call and then the call history will tell you which line the call went out on, what number was called etc.
Great for verifying the alternate number rules. It shows what you pressed on the phone and then what number was actually called and how it was routed.
but not suggested for 911, lol. And without the line plugged in it returns a "no service available" error. I tested my 911 by plugging in my 2nd obi to the line port. The obi only needs for there to be service on the line to process the call so it worked great for me.
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