offline

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larrybob:
I need to program am Obi box in Brazil. It is showing off line....I do not want to loose all my programing on the box. If I deactivate the box, and add it again what will happen to the programming? Larry

RonR:
Quote from: larrybob on January 30, 2012, 02:43:06 pm

I need to program am Obi box in Brazil. It is showing off line....I do not want to loose all my programing on the box. If I deactivate the box, and add it again what will happen to the programming?


Removing an OBi and re-adding it to the OBiTALK Web Portal will erase your entire configuration on the OBiTALK Web Portal and in the OBi, even if Auto Provisioning is disabled in the OBi.

larrybob:
That is what I was afraid of.... I will have them re-boot the device,,, I will see if this will fix the problem.. I have a trouble ticket in also..

Larry

larrybob:
The reboot did the trick..  now showing on Line.! Larry

ProfTech:
If all you need to know is if the unit is offline or not I think you should be Ok. In the case of my 3 units, the "online/offline" mechanism seemed to still work. However, the remote unit would not respond to any changes in the expert mode configuration. I confirmed this by making a simple change and adding a "Dummy" User Digit Map. Neither one of 2 units would reboot. So if you ever need to make any changes in the future, you may be out of luck.

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