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Author Topic: Register Failed  (Read 1942 times)
LindaB
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Posts: 10
« on: January 30, 2012, 12:40:40 pm »
I rebooted my Obi and now I get the following:

Register Failed: 403 Incorrect Authentication (server=204.11.192.37:5060; retrying)
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RonR
Hero Member
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Posts: 4527
« Reply #1 on: January 30, 2012, 12:45:54 pm »
That almost always indicates the wrong SIP credentials are being used in the OBi:

Voice Services -> SPx Service -> AuthUserName
Voice Services -> SPx Service -> AuthPassword
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LindaB
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Posts: 10
« Reply #2 on: January 30, 2012, 01:44:43 pm »
Does the username have to be the same as CallCentric as well? 

I have another question.  My phone just rings and rings.  My phone voicemail doesn't pick up.  Any ideas?

Linda
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RonR
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Posts: 4527
« Reply #3 on: January 30, 2012, 02:11:23 pm »
The username should be your Callcentric number : 1777-------

If Callcentric voicemail isn't picking up, it's almost certainly a problem at Callcentric.  Have you requested Callcentric voicemail (it's not enabled by default)?
« Last Edit: January 30, 2012, 02:32:37 pm by RonR » Logged
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