Followed the instructions for Google Voice setup - DOESN'T WORK

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GeoTalk:
I have followed 3 different tutorials, several different methods, and this thing simply doesn't work as advertised.

I can do the “**9 222 222 222″ thing, that works.  I can do the “**9 333 333 333″ thing, the call gets placed, fine.  My OBiTALK Portal setting for the Google Voice account says "Connected".

And that's about all I can do, nothing else functions.

When I try to make a phone call out by simply dialing any 10 digit number in my area code (XXX-XXX-XXXX) or outside my area code (1-XXX-XXX-XXXX) NOTHING HAPPENS for about 3 minutes (it varies, sometimes it's 2.5 minutes, sometimes 4 minutes) until I hear a male automated voice say "The phone number you dialed was rejected by the service provider because 500."

Also, when I call the Obi110 using the assigned Google Voice Number, the attached phone rings but when I answer it there is no connection made.  The phone call just keeps ringing and eventually goes to Google Voicemail.  YES YES YES I have checked 20 times that all the settings in Google Voice are correct (including forwarding to Google Chat).

I have gone through the set up 6 times, 3 different ways, and it's ALWAYS THE SAME RESULT.

Is there any live support to troubleshoot and test this thing to make sure it isn't broken?

Stewart:
This is most likely a problem with a setting in your modem or router.  Who is your ISP?  Modem make/model?  Separate router, if any?

jimates:
Check the call history to see what number the Obi delivered and where it tried to deliver it to.

GeoTalk:
Quote from: Stewart on February 01, 2012, 05:50:57 pm

This is most likely a problem with a setting in your modem or router.  Who is your ISP?  Modem make/model?  Separate router, if any?

Our ISP is Bend Broadband.
The Cable Modem is an Arris WBM760.
Linksys E4200.

GeoTalk:
Quote from: jimates on February 01, 2012, 08:10:57 pm

Check the call history to see what number the Obi delivered and where it tried to deliver it to.


Not sure I understand what you mean exactly, but the history says Obi ("Phone1") reports "Peer Number" as the exact same number I dialed (which was 1+ the 10 digit number) and GoogleVoice1 reports the "Peer Number" as the exact same number.

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