Followed the instructions for Google Voice setup - DOESN'T WORK
GeoTalk:
Update: I added firewall rules almost exactly (exception is the 16998 number because I noticed in my OBi110 config that the range used only goes to 16798) as specified here http://obihai.com/FAQ.html#03
But nothing has changed. I get the same results.
I also updated my Linksys E4200 firmware to the latest: It made no difference.
RonR:
GeoTalk,
Before trying to resolve router problems that may not exist, it's a good idea to verify that that the router is a possible source of the problem. To do this, connect the OBi directly to your cable modem. Power cycle both units after making the direct connection. Then verify that you can still reach the echo test at **9 222 222 222. Then try your Google Voice calls.
If the problem goes away with no router in the loop, then the router is suspect as the source of the problem. If eliminating the router doesn't correct the problem, then the problem obvious lies elsewhere.
GeoTalk:
RonR, I will do that after hours (life of IT guy, right?), thanks for advice.
My question is though (not to you, just in general), how could everything else work, but this does not? All the other diagnostics that "work" are going through the same equipment (GV direct calls, Obi tests to 222 & 333), but the actual calls do not. What is the theory as to what in the world could possibly be wrong? If it's a fault of the Linksys router, then how do all the other test scenarios work?
My point is that their diagnostic "tests" don't actually test what they purport to test, otherwise if tests worked then I would be able to make calls.
Anyways, I'll try out your idea later. Thanks.
RonR:
GeoTalk,
Google Voice and the OBiTALK Service (**9) are two totally different protocols. Given a properly working router, if one works, so should the other. But routers have to do unusual things to accomplish NAT, and sometimes there are bugs that affect one protocol and not another. Your router may be perfectly healthy and have nothing to do with your problem, but since it's a major player in the overall picture, a good first step is to simply eliminate it from the equation in order to know whether to suspect it or not. If it can be eliminated as a contributor to the problem, it narrows the candidates considerably.
GeoTalk:
RonR, okay I by-passed the Linksys and the Linux firewall server by plugging the OBi100 directly into the cable modem, then powered the OBi110 backup.
I was able to make the real test calls to AND from my cell phone.
Obviously that set up won't work permanently, so what now? It's either the Linksys, the Firewall, or both.
Here's the stupid part: I can make Google Voice calls using my laptop, but not the Obi, why? They all go through the same Linksys router and Linux firewall. What protocols does the Obi110 use that a laptop doesn't? I would really love to find out what the mystery/undocumented issue is.
Anyways, if you have any guidance on the matter I would greatly appreciated it.
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