OBi110 Long delay to get dialtone on landline
RonR:
You cannot use the OBiTALK Web Portal *AND* configure the OBi directly. You must use one method or the other.
With Auto Provisioning in the OBi enabled, you must make changes using the OBiTAL Web Portal. Any changes you make to the OBi directly will not be reflected back to the OBiTALK Web Portal and will be overwritten by the settings on the OBiTALK Web Portal.
With Auto Provisioning in the OBi disabled, you must make changes to the OBi directly. These changes will not be reflected back to the OBiTALK Web Portal. Changes made using the OBiTALK Web Portal will not propagate to the OBi.
FM9295:
Thanks-I had not understood that. So does that mean that the only way to save a configuration (to avoid getting it wiped out with a firmware update as others have posted elsewhere on the forums) is to deactivate autoprovisioning, make sure the web interface has everything correct, and save the configuration?
Back to the ringback delay--after making these changes (to "digitmap" and "ontime" and "offtime") another strange thing has occurred: somehow something must have reconfigured that is making the unit think that every local call I make (with my PSTN landline in the primary position for outgoing calls) is long distance. I live in an area code where everything is 10 digit dialing, but there are lots of numbers that don't require the "1" in front of them.
Any ideas what I could have inadvertently changed?
RonR:
Quote from: FM9295 on February 05, 2012, 12:28:50 pm
Thanks-I had not understood that. So does that mean that the only way to save a configuration (to avoid getting it wiped out with a firmware update as others have posted elsewhere on the forums) is to deactivate autoprovisioning, make sure the web interface has everything correct, and save the configuration?
Since you're obviously comfortable with configuring the OBi directly at this point, there's no real advantage to using the OBiTALK Web Portal for configuration. By configuring the OBi directly, you have more options, more status which is accurate and up-to-date, you know that changes got made instantly, and you're not dependent on the OBiTALK Web Portal being up and reliable. Firmware updates are available by dialing ***6 or simply downloading the file and updating manually.
If you elect to configure the OBi directly, I recommend removing it from the OBiTALK Web Portal as the OBiTALK Web Portal has the ability to change your configuration even if Auto Provisioning is disabled.
Anytime I make changes to an OBi, I create a new backup file as soon I'm convinced those changes are working properly and are to become permanent.
Quote from: FM9295 on February 05, 2012, 12:28:50 pm
Back to the ringback dealy--after making these changes (to "digitmap" and "ontime" and "offtime") another strange thing has occurred: somehow something must have reconfigured that is making the unit think that every local call I make (with my PSTN landline in the primary position for outgoing calls) is long distance. I live in an area code where everything is 10 digit dialing, but there are lots of numbers that don't require the "1" in front of them.
Any ideas what I could have inadvertently changed?
Double-check that your OBi is still set to:
Physical Interfaces -> LINE Port -> DigitMap : ([2-9]11|[2-9]xxxxxxxxx|1xxxxxxxxxx)
or, if you wish to allow internationals calls also:
Physical Interfaces -> LINE Port -> DigitMap : ([2-9]11|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xx.)
These allow:
10-digit numbers that do not start with 1
11-digit numbers that start with 1
ProfTech:
My wife was complaining about the delay also so I decided to experiment with the setting
Physical Interfaces -> Line Port -> DetectOutboundConnectMethod
I had been using "None" as I thought this would shorten the delay. However, I was wrong. The default setting in the newer firmware is "Assume connected after a short delay" so I tried it and Viola! The Obi generates its own ring back almost instantly after you have completed dialing. Of course this is somewhat of an illusion but it should give the user the warm and fuzzies. The actual connect time doesn't change but they will hear ringing instead of silence. Didn't seem to make a difference if I dialed a 7 digit number or a 10 digit number.
babobi:
Quote from: RonR on February 05, 2012, 12:13:43 pm
You cannot use the OBiTALK Web Portal *AND* configure the OBi directly. You must use one method or the other.
RonR, I don't understand how to configure the OBI 110 directly WITHOUT using the web portal. How is this accomplished? With a phone ONLY? Using touchtone dialing? Is there an instruction manual? I'm having the same problem, long wait for PSTN dialtone, and lately it doesn't work at all (keep getting an Obi error recording "There is no service available to complete your call") so I am forced to use SP1 to dial out, which then shows Google Voice as my Caller ID, and not the Comcast Digital Voice landline number that I want people to see when receiving an outbound call from me.
Your counsel is much appreciated! Thanks so much!
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