Google Voice Sporadic Call Failures, e.g. "503 Issue"
RonR:
None of these threads appear to be about non-OBi users with problems even remotely related.
Quote from: RFord on February 08, 2012, 10:38:07 am
https://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/LbvREN3XEmg
This thread appears to be about people having DTMF recognition problems when they press 1 to accept an incoming call.
Quote from: RFord on February 08, 2012, 10:38:07 am
https://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/zDVITEWnGJo
This one person can't receive any Google Voice calls.
Quote from: RFord on February 08, 2012, 10:38:07 am
https://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/TIvA2w75QSw
This is an OBi user.
RonR:
Quote from: RFord on February 08, 2012, 10:44:02 am
Could there be some form of conflict while having Groove IP running simultaneously on your Cell Phone? See issues with running Groove IP on this Forum.....
I have several Google Voice accounts with nothing but a single OBi connected to each of them. The 503 errors are very reproducible on each of the Google Voice accounts.
jimates:
If you have Groove IP or Talkatone running on a cell phone then the Obi may not be logged into GV and therefor no service detected by the Obi and an error message returned.
In the past having gmail open in a browser also affected the Obi but that seems to be changing. I can now have my gmail open and still receive calls on the Obi.
Edit:
I just opened Talkatone on my iphone and successfully placed a call from both the app and from the Obi. An incoming call only rang the Talkatone app and the Obi did not ring.
Can't test Groove IP until later when an android phone is here.
jilebi:
I am also having the same problem in the last 2-3 days, in a very reproducible manner. Almost every alternate call through Obi110 and GV results in the male voice error message of the number being rejected by service provider and error 503. The maximum I have had to redial is three times, i.e 2 consecutive times it gave me same error, but third time the call went through. Usually the call goes through on the second attempt.
BTW, in order to further diagnose the issue, I have 1) tried turning on QOS in my router and turning off QOS. The error has occurred in both cases. 2) Additionally, I have run diagnostics on my IP setup and the 30Mbps internet connect is rock solid with no breaks in connections and no drops in pings (22ms to Google servers) and 3) The calls go through fine with no errors when I use the web front end of GV to make calls. and 4) I have updated to latest firmware ( the one which fixes the voice mail inidcator issues), with same error 503. I got the error 503 even with the firmware previous to the latest version.
At this point it looks like an issue between the Obi110 device and Google Voice. I hope the detail above helps Obihai in diagnosing the issue. I will be more than happy to help out in any manner, in getting to the root of the problem.
Thanks.
Quote from: RonR on February 08, 2012, 10:54:22 am
Quote from: RFord on February 08, 2012, 10:44:02 am
Could there be some form of conflict while having Groove IP running simultaneously on your Cell Phone? See issues with running Groove IP on this Forum.....
I have several Google Voice accounts with nothing but a single OBi connected to each of them. The 503 errors are very reproducible on each of the Google Voice accounts.
jilebi:
I just did it. No problems whatsoever. Completed in approx. 48 hours. Go for it!!
Quote from: BillS on February 08, 2012, 09:03:38 am
I have the OBI110 up and running fine with GV. I am getting ready to port my Landline (with AT&T) to a AT&T Go Phone and then port to GV. I have read that many have done this. I chatted with AT&T to confirm it could be done and they said yes.
Just checking to see if anyone has had any issues doing this lately.
Thanks much
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