Google Voice Sporadic Call Failures, e.g. "503 Issue"
Ethan:
I get the 503 error when calling out too. Also, I get incoming calls that I hear from my cell phone, but not from the Obi phone so if it were not for my cell phone, those calls would go to voice mail too. Unfortunately I don't want to use the minutes on my cell.
techiegirl:
We set up our Obi110 with Google Voice and ported our home phone to GV. The process was flawless and it worked very well for a few weeks. Sometime in the past few days, we noticed that our phone stopped ringing. Our phone still dials out, just no incoming calls.
We went through the procedures in the FAQ, but nothing seems to be working.
MRTT:
Now I've had this today too! "the call was rejected by your service provider reason 503." I thought it was from the far end, at first, but I tried like 4 more times anyway. Then called my GV # from my cell phone. My Obi110 didn't ring. the OBI web status looked fine. but restarted it anyway and both issues cleared up. I have my obi110 restarting every morning already.. wierd.
Everton:
Quote from: RonR on February 08, 2012, 01:23:26 pm
OBiSupport,
Why are you deleting my posts?
Uh-oh!! RonR, does that mean we won't be able to get any assistance (Technical Support) from you anymore. Shame on you OBiSupport!! ::) ;D
OBiSupport:
In an effort to consolidate all the related discussion topics/threads, please use this thread/topic to discuss the Google Voice 503 issue as it has been reported on multiple topics in the OBiTALK forum.
Some, but not all, Google Voice users are experiencing sporadic call failures on in-bound and out-bound calling using Google Voice. The message as read back by the OBi device refers to a "503" reason message. This message indicates service provider (Google Voice) network congestion or some other network or call routing issue causing calls to not be completed. This issue is not confined just to OBi users.
If you experience this issue, it has been observed that repeated tries will oftentimes result in a successful call.
Obihai technical support are monitoring the issue and will provide new information as it becomes available.
Thank you for your support!
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