Google Voice Sporadic Call Failures, e.g. "503 Issue"
OBiSupport:
Update 1:
We believe the issue to be on the mend.
For those of you experiencing call failures, please try some calls now and report back on your experience.
Thanks!
bennettg:
Quote from: OBiSupport on February 08, 2012, 04:05:41 pm
In an effort to consolidate all the related discussion topics/threads, please use this thread/topic to discuss the Google Voice 503 issue as it has been reported on multiple topics in the OBiTALK forum.
Some, but not all, Google Voice users are experiencing sporadic call failures on in-bound and out-bound calling using Google Voice. The message as read back by the OBi device refers to a "503" reason message. This message indicates service provider (Google Voice) network congestion or some other network or call routing issue causing calls to not be completed. This issue is not confined just to OBi users.
If you experience this issue, it has been observed that repeated tries will oftentimes result in a successful call.
Obihai technical support are monitoring the issue and will provide new information as it becomes available.
Thank you for your support!
Add another one with a pissed off wife who wants to get rid of the obi and go back to reliable pots
bennettg:
Quote from: OBiSupport on February 08, 2012, 04:23:29 pm
Update 1:
We believe the issue to be on the mend.
For those of you experiencing call failures, please try some calls now and report back on your experience.
Thanks!
Was the fix done by google as a result of a google voice problem or was it an obi issue?
RFord:
The only way OBihai could have corrected the problem would be to PUSH an updated firmware to each OB Box (directly or indirectly). I haven't seen a reboot of my OBi110. Alternatively, in order for OBihai to know that the "issue to be on the mend", they would have to been some level collaboration between OBihai and Google. Is this the case...who knows.
Quote from: bennettg on February 08, 2012, 04:39:56 pm
Was the fix done by google as a result of a google voice problem or was it an obi issue?
jeff_mdimension:
As I reported in another thread that I do experience the inbound problem. I spoke to obihai earlier and they told me it was google's issue.
However, when I call a google voice number where the setup includes PC and headphone attached to PC, the desktop does receive the signal of an incoming call. To that end, google voice is working. What I am saying is obihai should look further into the problem given google voice@PC works and google voice@obi-110 not.
Of course my observation has "small sampling data" limitation.
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