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Anveo Register Failed 400

Started by TiminCincy, February 08, 2012, 11:30:46 AM

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TiminCincy

I have google talk successfully working with my Obi100 and now am trying to add Anveo to sp2 foe E911. After setting it up based on posts in this forum I am unable to get it to register successfully. The error is Register Failed: 400 Bad From URI. (server 72.9.149.69:5010; retrying). Any ideas on what this error indicates and what I need to change? Is there a page anywhere that describes the setup for Anveo on sp2 like the video describing the setup for Google Voice?

RonR

#1
Verify the following settings in your OBi:

Service Providers -> ITSP Profile B -> General -> Name : Anveo
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : sip.anveo.com
Service Providers -> ITSP Profile B -> SIP -> ProxyServerPort : 5010

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : (sip username)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> URI : (Default checked)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)

If your router has a SIP ALG option, disable it.

DaveSin

In addition to what RonR suggested below, I would recommend the following settings that DogFace05 suggest below (copied from http://www.dslreports.com/forum/r26679801-Pls-help-Dead-air-with-Anveo~start=20? ).  This adds a failover capability in case the main POP is down.

Quote
Browse to Service Providers -> ITSP Profile B -> General and enable X_SymmetricRTPEnable. If that doesn't solve your problem, you may need to forward UDP ports 16800 through 16999 from your router to the OBi.

Also, given that Anveo use DNS SRV, it's nonsensical to explicitly specify their proxy server host and port. Under Service Providers -> ITSP Profile B -> SIP, just set ProxyServer to "anveo.com" (NOT "sip.anveo.com"), and check Default for everything from ProxyServerPort through OutboundProxyPort. Enable X_DnsSrvAutoPrefix, and optionally (not really useful for now, since Anveo's DNS SRV records only map to a single proxy server) X_ProxyServerRedundancy and ( X_SecondaryRegistration - added by me).

You should then see this on the OBi System Status screen:

SP2 Service Status
Parameter Name           Value   
Status                          Registered (server=72.9.149.69:5010; expire in 32s)   
PrimaryProxyServer          72.9.149.69:5010   
SecondaryProxyServer       67.212.84.21:5010   
CallState                       0 Active Calls



Quote from: RonR on February 08, 2012, 11:37:15 AM
Verify the following settings in your OBi:

Service Providers -> ITSP Profile B -> General -> Name : Anveo
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : sip.anveo.com
Service Providers -> ITSP Profile B -> SIP -> ProxyServerPort : 5010

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : (sip username)
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> URI : (Default checked)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)

If your router has a SIP ALG option, disable it.


TiminCincy

Thanks for your help- I have it registered now.