Two Obi's - Remote Users - Same GV Acct Inbound/Outbound
RonR:
Quote from: Joshinforum on February 13, 2012, 11:16:05 am
I don't like the fact that the softphone user still has to pick and option "it rings and says press 1 to continue this call 2 for new call 3 for enter a call back #" ...before making a call... Anyway we can adjust this ? I just want it to dial the number through whatever line is available.
You should be able to dial 911, 011+ (international), or a 7-, 10-, or 11-digit number from the OBiON App and have it go out Trunk Group 1 like the rest. That's what the bolded rules are for:
Voice Services -> OBiTALK Service -> InboundCallRoute:
{290123456>911:sp2},{290123456>(Mtg1):tg1},{290123456:aa},{pp(ob290123456),ph}
The Auto Attendant should intercept the call only if you don't dial a valid number.
Joshinforum:
Ok. Made the changes in the config but user still gets the message and has to select number and enter pin number. Also calls from the ph connected to the obi I am getting " There is no call route available " if I try to dial a number. Calls work fine through the app/softphone and inboud calls do come through.
Thanks for your help with this.
Ninja Edit : I defaulted the Outbound Route for the ph and was able to make outbound calls
RonR:
What does the OBi's Call History show for the various failed calls?
Joshinforum:
Call 2 02/13/2012 14:58:01
Terminal ID AA1 GoogleVoice1
Peer Name
Peer Number 18131234567 18131234567
Direction Outbound Outbound
14:58:01 New Call
14:58:02 New Peer: OBiTALK1(290123456) Transfer Target, Continue At Ref:11213
Call 3 02/13/2012 14:57:19
Terminal ID OBiTALK1 AA1
Peer Name
Peer Number 290123456
Direction Inbound Inbound
14:57:19 Ringing
14:57:23 Call Connected
14:58:02 Call Transferred Transfer to GoogleVoice1(1813123456), State=peer-ringing, Ref=11213
14:58:33 Call Connected
14:58:39 End Call
Call 4 02/13/2012 14:56:39
Terminal ID OBiTALK1 AA1
Peer Name
Peer Number 290123456
Direction Inbound Inbound
14:56:39 Ringing
14:56:44 Call Connected
14:57:16 End Call
290123456 is ObiAPP
18131234567 was the number dialed from the ObiApp that was kicked to the AA to complete the call
RonR:
Quote from: Joshinforum on February 13, 2012, 12:00:43 pm
Ninja Edit : I defaulted the Outbound Route for the ph and was able to make outbound calls
I don't know what this means. Are you saying you made a typo in the PHONE Port OutboundCallRoute and now have it fixed?
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