Problems with daisychained OBi's
HappyObi:
First-time poster here. Please bear with me. :)
I've installed one OBi100 with GV on SP1 in the US and one OBi110 without connecting to the PSTN in Taiwan. Below is what I was trying to accomplish:
I want to set it up so that when my GV number in the US is called, it rings phones in the US & Taiwan at the same time. And when I call from the OBi110 in Taiwan I want to access the US OBi100 as if I were there, without dialing any codes or getting any prompts from Auto Attendant.
I followed the similar instructions from another post and I'm having some issues like:
- Calls to the US OBi100 are first answered by Auto Attendant.
- They get forwarded to the OBi110 in Taiwan if option 1 is selected.
- I was able to make calles from Taiwan by accessing the US OBi100.
- Speedialing from OBi110 to OBi100 is working fine.
- However, speeddialing from OBi100 to OBi110 is prompted by Auto Attendant.
Can someone help me? Thanks a lot.
I used the following setup with modification from the another post:
OBi100(US):
Voice Services -> SP1 Service -> X_InboundCallRoute : {ph,pp(ob300123456)}
Voice Services -> OBiTALK Service -> InboundCallRoute : {300123456>(Msp1):sp1},{300123456:aa},{ph}
where 300123456 is the OBiTALK number of the OBi110(Taiwan).
OBi110(Taiwan):
Service Providers -> ITSP Profile A -> General -> DigitMap:
(<2*>(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1310>[2-9]xxxxxx|011xx.|xx.|(Mipd)|[^*]@@.))
where 310 is my local area code.
Physical Interfaces -> PHONE Port -> OutboundCallRoute:
{([1-9]x?*@@.):pp},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
User Settings -> Speed Dials -> 2 : PP(ob200123456)
where 200123456 is the OBiTALK number of the OBi100(US).
Incoming calls to SP1 of the OBi100(US) should also ring the OBi110(Taiwan). The first to answer wins.
Dialing from the OBi110(Taiwan) should be the same as from the OBi100(US) and go out SP1 of the OBi100(US).
Dialing Speed Dial 2 (2#) from the OBi110(Taiwan) should get the Auto Attendant of the OBi100(US).
RonR:
Remove the bolded rule from the OBi110:
Voice Services -> OBiTALK Service -> InboundCallRoute : {300123456>(Msp1):sp1},{300123456:aa},{ph}
Stewart:
Quote from: HappyObi on February 12, 2012, 04:54:07 am
... when I call from the OBi110 in Taiwan I want to access the US OBi100 as if I were there, without dialing any codes or getting any prompts from Auto Attendant.
That should be the best way to do it ("master" unit in US), but your setup appears to be the other way around (the unit registered to your primary GV account is in Taiwan). Although such a scheme (with RonR's correction) should function correctly, the user in the US will experience awful latency; the round-trip voice path goes four times across the Pacific! Did you have some other contstraint that requires the master to be in Taiwan?
HappyObi:
Quote from: RonR on February 12, 2012, 06:49:20 am
Remove the bolded rule from the OBi110:
Voice Services -> OBiTALK Service -> InboundCallRoute : {300123456>(Msp1):sp1},{300123456:aa},{ph}
Hi RonR, Thank you for your reply.
I removed the bolded rule from the OBi110. Calls to my GV number in the US are still getting picked up by AA. Below is the call history from the OBi110 in the US.
Call 1 02/12/2012 10:40:54
TerminalID GoogleVoice1 OBiTALK1
Peer Name
Peer Number 13101234567 ob300123456
Direction Inbound Outbound
10:40:54 Ringing Forking to:PHONE1, OBiTALK1(ob300123456)
10:40:58 Call Connected
10:41:25 End Call
where 300123456 is the OBiTALK number of the OBi100 in Taiwan
I also looked at the call history on the OBi100 in Taiwan.
Call 1 02/12/2012 10:41:08
Terminal ID AA1 PHONE1
Peer Name
Peer Number 0
Direction Outbound Inbound
10:41:08 New Call
10:41:08 New Peer: OBiTALK1(13101234567) Transfer Target, Continue At Ref:32469
Call 2 02/12/2012 10:40:55
Terminal ID OBiTALK1 AA1
Peer Name
Peer Number 13101234567
Direction Inbound Inbound
10:40:55 Ringing
10:40:59 Call Connected
10:41:08 Call Transferred Transfer to PHONE1, State=ringing, Ref=32469
10:41:23 Call Connected
10:41:26 End Call
RonR:
If calls to your Google Voice number are being picked up by the OBi's Auto Attendant, then you have an {aa} type rule in the Voice Services -> SP1 Service -> InboundCallRoute.
If you're using the OBiTALK Web Portal for configuration, do NOT add any numbers to the Circle-of-Trust lists. Doing so adds Auto Attendant rules to InboundCallroutes.
Navigation
[0] Message Index
[#] Next page