Obi100, Can someone please give a thorough set-up for incoming calls?
caroline214:
Ok, I do not own a smart phone or tablet that could be interfering with this. I did try bypassing the router and performed the echo test successfully. However, I got the same result when I used another phone to call my google voice number and did not get a ring.
Stewart:
Make sure that Voice Services -> SP1 Service -> X_SkipCallScreening is set. This should not directly affect incoming calls, but may prevent the caller from hearing what is really happening, e.g. call going to OBi auto attendant or other misrouting.
caroline214:
X_SkipCallScreening is set. I'm still not sure why the calls are not being connected to my obi, though. It's ringing from the caller's end so it's gotta be going somewhere, just not to my obi phone. ???
RonR:
1. Make sure you don't have a browser or any other application accessing any Google account of any sort.
2. If you have more than one Google Voice account, make sure the credentials you have in the OBi are for the one whose telephone number you are calling.
caroline214:
I am completely signed out from all Google accounts and services and I only have one Google Voice account so I think I may be at a loss here....
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