I am trying to understand the 'Call Back' feature of the OBi...

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Robert.Thompson:
Hello:

I do not understand the purpose(s) of the call back feature.

I have read many posts and the help  but I don't think that I understand most of the terminology.

Can someone explain, in newbie speak, what I might do with it.

Thanks,

Rob.

RonR:
http://www.obitalk.com/forum/index.php?topic=66.msg16088#msg16088

Robert.Thompson:
Quote from: RonR on February 17, 2012, 01:31:32 pm

http://www.obitalk.com/forum/index.php?topic=66.msg16088#msg16088



Great!

Is AA an all or nothing setup, ie, all calls will get answered by AA?

Thanks,

RonR:
The OBi can be configured to answer all calls, or selectively based on CallerID, on a trunk-by-trunk basis using InboundCallRoute rules.

Robert.Thompson:
Quote from: RonR on February 17, 2012, 01:45:02 pm

The OBi can be configured to answer all calls, or selectively based on CallerID, on a trunk-by-trunk basis using InboundCallRoute rules.



Great! (again)

What is 'not so great' is that I will try setting up AA on Monday - maybe you should take the day 'off'. :)

Thanks,

Rob.

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