Losing Google Voice connection
obitalk@svpelican.com:
When my OBi first boots I get a fairly immediate connection to GV. It usually works fine for 1-3 days. Then the service drops and the service status just says "Connecting" forever - until I reboot. Firmware version is 1.1.0 (Build: 1892).
OBi-Guru:
Could you send email to support@obihai.com with your OBi number? Support might be able to help.
obitalk@svpelican.com:
Thanks.. Sent them an e-mail.
postino2:
obitalk@svpelican.com-
I've had my OBi110 hooked up to Google Voice continuously since 08feb2011 with no need for rebooting, etc.
I did update to the FirmWare version OBi110-1-1-0-1892.fw (the same as you mentioned.) And there was that transient issue with no outbound CallerID from 15feb2011 to 01mar2011. (But el GOOG fixed that 01mar2011.) But beyond these notes, my OBi110 with GV has been behaving perfectly in every way since installation !
Good luck tracking down the glitch and getting to enjoy the trouble-free service that my setup has been giving me !
-- sent from my Cr-48 productivity machine
mykmayk:
i had the problem of both sip providers set (regardless of google or any other provider) on obi110 getting authentication failures on sunday night. i kept trying to figure out what went wrong. i rebooted, reset, deleted, added back, etc. each troubleshooting method was successful at first. but after it rebooted once (e.g. after adding 1st sip then to add another), it got that authentication failures again for both sip.
4.5 hours till the wee monday hours, i gave up and just sent a support ticket. the next morning, after i rebooted it, it worked fine. then i got an email from support confirming that some obi110 units were affected where obihai was sending null passwords to the obi units after those reboots, when it had to communicate with their servers, which caused the authentication failures.
unfortunately, i (my unit) was one of those "lucky" ones. after that fiasco, my obi's working fine without any failures (so far).
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