Can AA answer the phone after 10 secs (or 2 rings)?
RFord:
@Felix:
I happen to agree with Stewart on the 6 ring issue. There should be no way that the answering machine set for 6 rings should be intercepting the call before the GV Voicemail. So I would suggest you try what Stewart suggested to see if that cure the problem.
EDIT: Have you considered the option of porting the number to GV using the two step process (after checking to make sure the number can be ported)?. That way, you don't have to have the message for the PSTN Line.
Quote
However, I suspect that the answering machine is picking up the GV calls too soon, i.e. before GV voicemail answers, because a custom ring is set, with a cadence period shorter than the standard six seconds. Check whether for SP1 Service or SP2 Service (whichever you use for GV), X_RingProfile is set to B. If so, and you did this accidentally, set it back to A and the answering machine (set for 6 rings) shouldn't answer GV calls anymore. If you did this on purpose (to distinguish GV calls from POTS calls), change Ring Profile B -> Ring Pattern 1 -> RingPattern from 60;(.4+.2,.4+2) to 60;(.4+.2,.4+4)
Felix:
Thanks again, guys. I'll try again to tinker with answering machine over the weekend (the 20 century technology has only limited remote access :D ). Switching the current phone to google is not an option for variety of non-technical options (see the discussion of senior citizens and technology).
But Call forwarding should be a perfect solution...
Stewart:
Quote from: Felix on February 29, 2012, 01:22:56 pm
I'll try again to tinker with answering machine over the weekend (the 20 century technology has only limited remote access :D ).
Can you just ask your dad how many rings he hears before the answering machine picks up? If it's more than four, something is likely wrong in the OBi configuration that is causing it to play rings at faster than six seconds each.
Felix:
So, I visited my dad today and can confirm. Answering machine picks after six rings (as set up); those six rings take a little over 20 seconds; so ring is about 2.5 secs, and pause is 1.5 secs (6 rings and 5 pauses total 22 secs).
The bigger problem is that I can't set up call forwarding. My GV is on SP2, and SIP provider on SP1. For simplicity I turned on CallForwardUnconditionalEnable and specified the number to call. Doesn't seem to work - Line rings without any forwarding. I tried putting both the number, and SP1(number).
Last - as special aside for RonR. I hate going to the device directly! First, it just wouldn't come back until I realized that I need to turn off popup blocker (don't know why, but both IE and Firefox treat the right side as a popup). Even after I did - it is painfully slow! And at least once out of five it times out and gives me XML error. OBiTALK control panel is much nicer... Just saying :P
Stewart:
Quote from: Felix on March 03, 2012, 05:34:20 pm
So, I visited my dad today and can confirm. Answering machine picks after six rings (as set up); those six rings take a little over 20 seconds; so ring is about 2.5 secs, and pause is 1.5 secs (6 rings and 5 pauses total 22 secs).
It appears that you have strange ring settings. Confirm that for both SP1 Service and SP2 Service, X_RingProfile is set to A. Also, check that for Ring Profile A, all Ring Patterns are set to defaults. If you can fix this, you won't have to deal with call forwarding.
Quote from: Felix on March 03, 2012, 05:34:20 pm
The bigger problem is that I can't set up call forwarding. My GV is on SP2, and SIP provider on SP1. For simplicity I turned on CallForwardUnconditionalEnable and specified the number to call. Doesn't seem to work - Line rings without any forwarding. I tried putting both the number, and SP1(number).
Confirm that you set these for SP2 Service and report what appears in Call History for a call that failed to forward.
Quote from: Felix on March 03, 2012, 05:34:20 pm
I hate going to the device directly! First, it just wouldn't come back until I realized that I need to turn off popup blocker (don't know why, but both IE and Firefox treat the right side as a popup). Even after I did - it is painfully slow! And at least once out of five it times out and gives me XML error.
I have no idea what may be wrong here; do you have another computer to try? Or maybe a tablet or smartphone (though OBi and Android seem to be incompatible)? Have you tried setting 100 Mbps full duplex? I can access my OBi directly, using IE, Firefox, Chrome or Safari, and have never seen a popup. I did get XML errors once, though rebooting the OBi fixed that. The interface is reasonably responsive, even though my remote OBi is more than 300 milliseconds away (by ping).
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