Google Voice via OBI, mobile phone interaction
Stewart:
If you want to use the AA, confirm that for SP1 (or SP2, whichever is GV), X_SkipCallScreening is checked.
However, unless you have another (less expensive or otherwise superior to GV) service to send calls out on, you are probably better off just taking your mobile out of the trusted callers list, because making an outbound call directly through GV will usually be better quality than going through the OBi.
dhobi:
GV is SP1 and X_SkipCallScreening Value is checked while Default is unchecked. But it still doesn't seem to work.
I do have a dedicated SP2 for int'l calls that I was hoping to use from the road from my mobile via OBI, but I don't seem to be able to get to the AA.
Stewart:
From your OBi phone, can you get to the AA by dialing **0? When GV calls (from other sources) reach your phone, is Call Screening really off? Make sure that AnswerDelay (and CallbackAnswerDelay, if your InboundCallRoute is specifying callback) is reasonable; defaults are 4000 and 10000.
Who is SP2 provider? Calling what countries? Landlines or cellular? (I'm asking, because they may have a calling card service that works better than going through the OBi, or there may be a good alternative.) (I believe that all Betamax have calling card access, though most add a $0.003/min. surcharge for such use.)
dhobi:
Quote from: Stewart on March 01, 2012, 11:02:01 am
From your OBi phone, can you get to the AA by dialing **0? When GV calls (from other sources) reach your phone, is Call Screening really off? Make sure that AnswerDelay (and CallbackAnswerDelay, if your InboundCallRoute is specifying callback) is reasonable; defaults are 4000 and 10000.
Yes, I can dial **0 from the phone attached to the OBI and the AA picks up.
Call screening is off, it's disabled in the GV settings and I do not have the GV global spam enabled either.
AnswerDelay and CallbackAnswerDelay are at their defaults.
This is what the log looks like:
Call 1 03/01/2012 11:20:24
Terminal ID GoogleVoice1 AA1
Peer Name
Peer Number [mobile]
Direction Inbound Inbound
11:20:24 Ringing
11:20:28 Call Connected
11:20:44 End Call
So AA1 claims it picked up after 4 sec. but it didn't, it kept ringing for a few more seconds before GV voicemail picked up.
Quote
Who is SP2 provider? Calling what countries? Landlines or cellular? (I'm asking, because they may have a calling card service that works better than going through the OBi, or there may be a good alternative.) (I believe that all Betamax have calling card access, though most add a $0.003/min. surcharge for such use.)
It's one of the Dellmont resellers. The mobile in this case is not a smart phone (a family member's phone) so I can't use their VOIP app directly on the mobile, hence my hope for being able to use the OBI AA.
Stewart:
Sorry, assuming that X_SkipCallScreening is working, i.e. on a GV call not from your mobile, you can answer it without pressing any keys, I have no idea what may be wrong. IMO you have two options: either troubleshoot the problem, or find an alternate approach.
For the former, I'd start by temporarily removing the mobile from trusted callers and confirm that a manual answer results in a connected call. If so, I'd then capture traffic to "listen in" on the GV<->AA connection.
Possible alternatives:
Does calling via Dellmont access number work? Does your reseller impose a surcharge? Is there a good alternate for the countries you are calling?
Use the AA in callback mode (less convenient, but it should avoid the issue).
Call into the AA on a non-GV number. Possibilities include IPKall (free, but may add significant latency), Anveo ($1 or $2/mo. for Value or Unlimited), or Localphone or Rebtel access via iNum (free, but complex and likely not the most reliable).
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