Weird incoming Google Voice problem
dhobi:
I have a strange incoming calls via Google Voice problem: the phone rings, I pick up the phone but somehow the OBI device/GV do not realize I picked up and the caller keeps hearing the rings and is eventually sent to the GV voicemail.
Outgoing calls work fine, so it's not a broken phone. This started happening today and I am not sure what setting I may have broken to cause it to do this.
Any ideas what to check?
Stewart:
Oops, I answered your other thread before seeing this one. They seem to be the same problem! Possibly, an issue with your network equipment. Modem make/model? Separate router, if any? Can you test with OBi connected directly to modem?
Or, it may be something corrupted in the OBi. You might try a factory reset, then restoring your configuration.
dhobi:
I really have no idea what happened. It worked fine for a week and now it stopped working. I tried everything I could think of, reset the config, I tried a different GV account, I have another OBI box and tried that one too, they all behave the same way: the call comes in, the phone rings, I pick up the phone and the call keeps ringing for the caller. It seems that the OBI can't notify GV that the call has been answered. I connected the OBI straight to the ISP bypassing my router and still no go.
Anyone else running into the same issue? Has GV changed anything that may be causing this?
I wish sipgate still had free incoming numbers so I could try a different VOIP provider. Anyone have a spare spigate number they could "donate" even on a temporary basis to try some things out? ;)
RonR:
dhobi,
Does pressing the '1' key on your phone after answering the call on the OBi cause the call to complete?
dhobi:
Quote from: RonR on March 01, 2012, 09:46:27 pm
dhobi,
Does pressing the '1' key on your phone after answering the call on the OBi cause the call to complete?
Wow! That does it. What is going on here? It seems like it broke over night. Obviously I'd like it to work without the '1' key but at least I have a usable phone again...
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