Weird incoming Google Voice problem
Huib:
Good info in this thread! I'm experiencing the same issue! GoogleVoice was working but all of sudden incoming calls were silent. The OBi call status shows a call is in progress but the other end kept ringing. I'll give this a try! Thanks.
dhobi:
Quote from: Huib on March 02, 2012, 12:52:47 pm
Good info in this thread! I'm experiencing the same issue! GoogleVoice was working but all of sudden incoming calls were silent. The OBi call status shows a call is in progress but the other end kept ringing. I'll give this a try! Thanks.
Does it work for you if you press '1' after you answer the phone?
Huib:
I didn't even try that. I just check the call screening box and voilą, it worked!
NameerObi:
I am having the same problem where I would have to press 1 in order to accept the incoming call. I tried the manual setting as it was mentioned earlier:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
It worked for few calls then I went back to having to enter the 1 to accept a call again. By the way, I couldn't find the BOTiTALK provisioning field, the only thing I was able to change under system management is the method.
Stewart:
When you log into the OBi directly (at the IP address given when you dial ***1) and go to System Management -> Auto Provisioning, you should see a section named ITSP Provisioning and another named OBiTalk Provisioning. In both of these sections, set the Method to Disabled, click Submit. Reboot the device, then confirm that X_SkipCallScreening is checked.
If you still have trouble, report whether you are prompted to press 1, or if you hear silence, but pressing 1 connects the call anyway.
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