Obi110 not working - getting "there is no service available" message
Kimberley:
Stewart,
Well the static ip worked for a day but have had to reboot twice this am. I just updated the system to your last suggestion in the link - I'll see how that goes.
FYI - my cable modem is a Scientific American from Time Warner and my router is a Linksys Wireless-G.
Kim
mike_forum:
Hello,
I have tried to reboot, i.e. power off all three devices, modem, router and ob110.
I have also reset the obi with a paper clip.
Only two lights come on with green on the obi110 device.
It now works when I call, buti I need to dial a 1 + phone number.
It is working, but not as well as last week.
What is a firmware update, there is a triangle with exclamation mark on my obi110.
When I log in to web site.
RonR:
Quote from: mike_forum on March 05, 2012, 10:12:10 am
Only two lights come on with green on the obi110 device.
If the PHONE Port LED is not lit, it means your PrimaryLine service provider is not in the Connected state.
If the LINE Port LED is not lit, it means your PSTN line is not connected or operational.
Quote from: mike_forum on March 05, 2012, 10:12:10 am
It now works when I call, buti I need to dial a 1 + phone number.
How would you like to be able to dial (7-digits/10-digits/11-digits/etc.)?
Quote from: mike_forum on March 05, 2012, 10:12:10 am
What is a firmware update, there is a triangle with exclamation mark on my obi110.
When I log in to web site.
A firmware update is new internal software for the OBi. It's usually a good idea to update the OBi's firmware whenever a new version is available as it typically adds new features and/or fixes problems.
mike_forum:
Hello,
Can you please let me know how to performe a firmware update. How difficult is this action item.
Thank you.
Also, Do I need to go back in to menu to add new device after firmware update.
RonR:
Quote from: mike_forum on March 05, 2012, 12:10:46 pm
Can you please let me know how to performe a firmware update. How difficult is this action item.
Simply dial : ***6
Quote from: mike_forum on March 05, 2012, 12:10:46 pm
Also, Do I need to go back in to menu to add new device after firmware update.
Nothing should be changed after a firmware update.
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