trying to block 876 area code with Obi...

[babobi]

Good evening all. We get many junk phone calls from Jamaica, all coming from the area code "876." I'd like to block ALL incoming calls from 876 area code, I tried doing so like this:

-> Physical Interfaces
-> LINE
Parameter "InboundCallRoute"
{(1876x.):},ph

I thought this would do the trick, but it's not working because three new 876 numbers slipped thru today. Can someone please tell me how to block all incoming calls from 876 area code with my Obi 110? I understand that Obi doesn't or can't actually BLOCK calls, but it can be set so that specified numbers will NOT ring, which is just as good.

And where would one go to find technical questions like this answered in an easy to understand manner? Is there an "Obi 110 guide for dummies"? Or anything like that out there? Many thanks in advance!

[Stewart]

Your Line port provider may be sending only 10 digits for caller ID -- check the OBi's Call History for the exact string sent on a junk call.  To allow either format, use something like {(1876x.|876x.):},ph

[RonR]

The syntax is incorrect in all the previous examples.  Try the following:

Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph}

For more information, see the OBi Device Administration Guide.

[babobi]

Try the following:
Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph}

Thanks RonR! Just copy and pasted this into InboundCallRoute. Should "Device Default" and "OBiTALK Settings" checkboxes next to InboundCallRoute be unchecked? There is an asterisk next to "OBiTALK Settings," shpuld there be? Also just noticed there is now a tiny red exclamation mark to the right of InboundCallRoute. Do you happen to know what this icon means?

[RonR]

OBi Expert Configuration (Introduction)

[babobi]

The syntax is incorrect in all the previous examples.  Try the following:

Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph}

For more information, see the OBi Device Administration Guide.

Hi RonR. I copy and pasted {(1?876xx.):},{ph} exactly like you said, but it doesn't block 876 as I just received another call from Jamaica 876 area code this morning. Perhaps I should also mention that I am using Obi 110 with a Comcast Digital Voice landline. ALL calls fro CDV are forwarded to my Google Voice number. Any suggestions? Thanks RonR! 

[RonR]

What does the OBi Call History show for this call?

[babobi]

Where exactly can "Call History" be found? Sorry I am such a noob. Is it this?: I copy and pasted this from "Status Last 10 Calls"

Number of calls in history: 89
      
Call 1   03/07/2012    08:59:10   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   18763932706   
Direction   Inbound   Inbound
08:59:10   Ringing   
08:59:18   End Call   
Call 2   03/07/2012    08:58:49   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   18763932706   
Direction   Inbound   Inbound
08:58:49   Ringing   
08:58:58      Call Connected
08:58:59      End Call
   

[RonR]

The call isn't coming into the OBi's LINE Port.  It's coming into the OBi via Google Voice (SP1).  Therefore, you need:

Voice Services -> SP1 Service -> X_InboundCallRoute : {(1876xx.):},{ph}

[babobi]

Just made the change. Ron, can I ask you what the person on the calling end (from 876) will hear when they now dial me?

And should I also change Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph} BACK the way they were originally to "ph" only?

THANK YOU RonR!

[RonR]

Just made the change. Ron, can I ask you what the person on the calling end (from 876) will hear when they now dial me?

I think they'll get a busy, but they may hear endless ringing instead.  You can temporarily change the rule to your cell phone number and call you Google Voice number from you cell to see what the result is:

Voice Services -> SP1 Service -> X_InboundCallRoute : {(12341234567):},{ph}

where 12341234567 is your cell phone number.

And should I also change Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph} BACK the way they were originally to "ph" only?

Yes.

[Diana]

Incoming calls to your GV Number from 1876xxxxxxxx will ring for 4/5 rings and then GV Voice Mail would pick up, which would allow the caller to leave a VM.  You could setup another GV number and forward all 1876 calls to that number and have a GV VM stating you do not accepts calls from 876 crooks.  Record this message multiple times for three minutes and this will get rid of them fast or send to 19734749051  or 12184881302!

Just made the change. Ron, can I ask you what the person on the calling end (from 876) will hear when they now dial me?

I think they'll get a busy, but they may hear endless ringing instead.  You can temporarily change the rule to your cell phone number and call you Google Voice number from you cell to see what the result is:

Voice Services -> SP1 Service -> X_InboundCallRoute : {(12341234567):},{ph}

where 12341234567 is your cell phone number.

And should I also change Physical Interfaces -> LINE Port -> InboundCallRoute : {(1?876xx.):},{ph} BACK the way they were originally to "ph" only?

Yes.

[babobi]

Incoming calls to your GV Number from 1876xxxxxxxx will ring for 4/5 rings and then GV Voice Mail would pick up, which would allow the caller to leave a VM.  You could setup another GV number and forward all 1876 calls to that number and have a GV VM stating you do not accepts calls from 876 crooks.  Record this message multiple times for three minutes and this will get rid of them fast or send to 19734749051  or 12184881302!

Ha, Ha! These are PRICELESS! Thank you Diana! And thanks again, RonR!

[babobi]

The call isn't coming into the OBi's LINE Port.  It's coming into the OBi via Google Voice (SP1).  Therefore, you need:

Voice Services -> SP1 Service -> X_InboundCallRoute : {(1876xx.):},{ph}

Hi RonR, can you tell me how I can add a second area code to this {(1876xx.):},{ph} equation? I would now like to block all 876 AND 702 (Las Vegas) area codes. I just won 2.5 million $ from a caller in Las Vegas today, but first I have to send him $5,000.00 commission in order to receive my 2.5 mil certified check from UPS. Thank you.

[RonR]

Aren't you the lucky one!

This should do it for you:

Voice Services -> SP1 Service -> X_InboundCallRoute : {(1(702|876)xx.):},{ph}