Problems with Obi/GV once again....
DarkNova:
Yes, this is exactly what mine is doing. I'm not sure how to interpret it, if it is a problem with the Obi or with Google Voice, I've contacted Obihai, hopefully one of their engineers has an idea.
otherwhirl:
Mods WHERE ARE YOU?????
I need some assistance here....
The9000:
Quote from: otherwhirl on March 07, 2012, 10:12:59 am
So I wake up this morning and my OBi/GV calls aren't working properly.
Here's what happens:
1) I place a call the phone rings when the person on the other line picks up there dead silence.
2) When someone calls me , I pick up there's dead silence again.
I have reset (pulled the power cables) my modem,router, and the OBi 110 unit as well.
Still NOTHING!
Anyone have a clue as to why this might be happening?
It seems like after the first 3 months of having my Obi I have been having back to back technical problems
Thanks in advance
I have the exact same problem. It started yesterday, 3/8/12. This is the interesting part - I have two OBI100 devices. Each one is setup with a different phone number and Gmail account. Both are attached to the same switch on the same network. One of them works fine. The other does not. I tried swapping phones, IP addresses, updating firmware on both. No matter what I've changed on the suspect unit, nothing works. I can hear a dial tone and dial out however when the other person answers, we can't hear each other. When someone calls me and I answer the phone, it just keeps ringing on the end like I never answered and they eventually get voicemail.
wp74:
Me too - I have exactly the same problem. Phone worked and suddenly on 3/9 it stopped. I can hear signal but if anybody answer the phone there is silence. The same if someone calls me - I pick up and... silence. No idea what is going on. Rebooted modem, router and OBI. Nothing helps...
Stewart:
Quote from: The9000 on March 09, 2012, 02:02:35 pm
I have two OBI100 devices. Each one is setup with a different phone number and Gmail account. Both are attached to the same switch on the same network. One of them works fine. The other does not.
This is great news -- you likely have the resources needed to locate the problem.
I'm assuming that this problem relates specifically to GV -- have you confirmed that audio works correctly on the echo test (**9 222 222 222) and/or on a SIP account?
Next, let's make sure that the problem is not account related. With the failing OBi shut down, temporarily configure the working one to use the other account. If that now fails, we can look to see whether the problem is related to specific rate centers, CLECs, etc.
Otherwise, with provisioning disabled on the failing OBi, try making a configuration backup on the working unit, temporarily shutting it down, and loading the config file into the failing unit (the config file does not have passwords, so you will need to set those manually). Reboot modem, router, OBi and test. If that brings the failing unit to life, you should be able to set the other unit back to its normal account and be good to go.
Otherwise, remove the failing OBi from the OBiTalk portal, reset it with a paper clip, disable provisioning and configure it manually. Again, test with the good unit off, and after rebooting modem, router and OBi.
Navigation
[0] Message Index
[#] Next page
[*] Previous page