Problems with Obi/GV once again....
otherwhirl:
I have tried with both my cordless (which I was told BEFORE I purchased the unit and after, that it would NOT be an issue...) and still I have the same issue. SILENCE.
My Wi-Fi connection is secure so that cannot be the issue here as well.
Quote from: Stewart on March 08, 2012, 07:12:32 am
I have no connection with Obihai, other than being a very satisfied customer.
I never doubted that your voice quality issues were real. However, it's a fact that the vast majority of such problems are caused by the ISP, provider, or user's network. It could also be something like a neighbor leeching off your unsecured Wi-Fi, or your router interfering with a cordless phone base.
If you are already convinced your OBi is "bad", you need to say why. OTOH, if you want to find out what's wrong with your system, you should let us know what you have already tried and found, so we don't waste our time and yours on possibilites that you have already eliminated.
DarkNova:
I am having the exact same issue. Calls go through (the other side rings) but neither party can hear each other. When I view the Obi110's "Call Status" screen it shows "Connected" but all the fields are blank like:
Audio Codec tx=; rx=
RTP Packetization (ms) tx=0; rx=0
RTP Packet Count tx=0; rx=0
RTP Byte Count tx=0; rx=0
When the call goes through properly then the codec, etc is filled in. This happened to me last week but then it resolved itself, but today its happening again. At first I thought there was a problem on Google's end, but I just tried using Gmail directly to make a call and it worked fine, but the Obi still isn't working.
Can you see if your Audio Codec, etc fields are blank like mine while it shows "Connected"?
otherwhirl:
Hi,
How do I go about checking my audio codec? (I'm on a Mac)
Quote from: DarkNova on March 08, 2012, 12:15:51 pm
I am having the exact same issue. Calls go through (the other side rings) but neither party can hear each other. When I view the Obi110's "Call Status" screen it shows "Connected" but all the fields are blank like:
Audio Codec tx=; rx=
RTP Packetization (ms) tx=0; rx=0
RTP Packet Count tx=0; rx=0
RTP Byte Count tx=0; rx=0
When the call goes through properly then the codec, etc is filled in. This happened to me last week but then it resolved itself, but today its happening again. At first I thought there was a problem on Google's end, but I just tried using Gmail directly to make a call and it worked fine, but the Obi still isn't working.
Can you see if your Audio Codec, etc fields are blank like mine while it shows "Connected"?
DarkNova:
From a phone attached to the PHONE port of the OBi dial * * * 1 and it will tell you the IP address of your Obi box (mine is 192.168.0.100). Then open a browser window and type that in, like:
http://192.168.0.100
It will ask for a username/password, if you haven't changed it its admin/admin.
Then make a call and while you're in the call click Status->Call Status on the left side of the screen. You can see what it shows there.
otherwhirl:
Here are sceenshots of my call status as per your recommendation:
Uploaded with ImageShack.us
I also noticed the following audio codecs were not enabled, should they be?
G726R16 Codec
G726R24 Codec
G726R40 Codec
Lastly, i noticed both terminals were recording the same data , is this normal?
Quote from: DarkNova on March 08, 2012, 12:44:18 pm
From a phone attached to the PHONE port of the OBi dial * * * 1 and it will tell you the IP address of your Obi box (mine is 192.168.0.100). Then open a browser window and type that in, like:
http://192.168.0.100
It will ask for a username/password, if you haven't changed it its admin/admin.
Then make a call and while you're in the call click Status->Call Status on the left side of the screen. You can see what it shows there.
Navigation
[0] Message Index
[#] Next page
[*] Previous page