How to make OBI play a message for blocked / unknown / anonymous incoming caller
RonR:
Quote from: Stewart on March 08, 2012, 10:14:56 pm
For example, set up a free Callcentric account with a voicemail "greeting" with your desired message (repeated as desired). Then, route your anonymous calls to sp2(1777xxxxxxx).
Calling your own Callcentric number from your Callcentric number works just like Google Voice. It allows you to check your voicemail. You don't receive your voicemail greeting.
mike_terror:
RonR, how would I disable all the existing AA prompts and record a new one as listed in step 1 & 2? Step 3 and 4 seems pretty straight forward based on your instructions.
Do you think this is the best approach to deal with anonymous callers? The reason I ask this is because I did try to use *77 and tested it out by calling in with my cellphone that has the number blocked. What happened was that google voice would just keep ringing for a couple of times before directing me to the voicemail.
Stewart:
Quote from: RonR on March 08, 2012, 10:39:31 pm
Quote from: Stewart on March 08, 2012, 10:14:56 pm
For example, set up a free Callcentric account with a voicemail "greeting" with your desired message (repeated as desired). Then, route your anonymous calls to sp2(1777xxxxxxx).
Calling your own Callcentric number from your Callcentric number works just like Google Voice. It allows you to check your voicemail. You don't receive your voicemail greeting.
I guess I should have said "set up a separate, independent, free Callcentric account, unrelated to your present account, with a voicemail "greeting" with your desired message ..."
RonR:
Quote from: mike_terror on March 08, 2012, 10:48:37 pm
RonR, how would I disable all the existing AA prompts and record a new one as listed in step 1 & 2?
There are some notes here : http://www.obitalk.com/forum/index.php?topic=9.0
and a few more in the OBi Device Administration Guide.
Quote from: mike_terror on March 08, 2012, 10:48:37 pm
Do you think this is the best approach to deal with anonymous callers? The reason I ask this is because I did try to use *77 and tested it out by calling in with my cellphone that has the number blocked. What happened was that google voice would just keep ringing for a couple of times before directing me to the voicemail.
Personally, I don't like the idea of giving up the Auto Attendant. You asked about such an approach, so I gave it a shot.
Having the OBi block anonymous calls with *77 or:
Voice Services -> SPx Service -> X_InboundCallRoute : {?:},{ph}
will result in Google Voice voicemail taking the call after 25 seconds.
I don't get a lot of annoying calls from anonymous callers, so I haven't had to deal with the problem.
mike_terror:
Thanks for your input RonR, I appreciate it.
What do you think of the following approach:
- Record "This phone does not accept calls from blocked callers........." on my google voice VM greeting
- Turn on *77
- All anonymous calls will be hearing the rings a couple of times and then greeted with my GV VM greeting that I recorded above
- Regular callers will come through and ring on my house phone, if I'm not home, my house phone's answering machine will pick it up and record their VM.
Do you think this is a better approach?
Navigation
[0] Message Index
[#] Next page
[*] Previous page