Simple scenario difficult Solution (for Auto attendant)

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kayhan:
Quote from: Stewart on March 09, 2012, 05:20:18 pm

If you want the caller to have choices, please describe them, so we'll understand your requirements.

I need Caller A can use auto attendant. For example he can have the option to press 1 and countinue the call. Is there a way that he only press 2 and his call get transfered to another Obi?

RonR:
Quote from: kayhan on March 09, 2012, 10:51:14 pm

Is there a way that he only press 2 and his call get transfered to another Obi?


After pressing 2, the OBi always expects a number to be entered which then will be called.  To reach another OBi, he could press 2 and enter:

1.  **9200123456#   (where 200123456 is the OBiTALK number of the desired OBi).

2.  <Speed Dial>#   (where <Speed Dial> has been configured with the OBiTALK number of the desired OBi).

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