Tones not working after connecting with an IVR system

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RonR:
PaulQ,

I don't use the OBiTALK Web Portal (and therefore am unable to confirm that it exists there), but in the OBi it's at:

Physical Interfaces -> PHONE Port -> DTMFRxMode

As this setting doesn't exist in the OBi Device Administration Guide, it wouldn't surprise me if it's missing from the OBiTALK Web Portal also.

Ostracus:
Quote from: RonR on March 25, 2012, 05:31:04 pm

PaulQ,

I don't use the OBiTALK Web Portal (and therefore am unable to confirm that it exists there), but in the OBi it's at:

Physical Interfaces -> PHONE Port -> DTMFRxMode

As this setting doesn't exist in the OBi Device Administration Guide, it wouldn't surprise me if it's missing from the OBiTALK Web Portal also.



Is it really that hard to look? I use both the direct method and the portal and yes DTMFRxMode is in both.

RonR:
Quote from: Ostracus on March 25, 2012, 06:37:33 pm

Quote from: RonR on March 25, 2012, 05:31:04 pm

PaulQ,

I don't use the OBiTALK Web Portal (and therefore am unable to confirm that it exists there), but in the OBi it's at:

Physical Interfaces -> PHONE Port -> DTMFRxMode

As this setting doesn't exist in the OBi Device Administration Guide, it wouldn't surprise me if it's missing from the OBiTALK Web Portal also.



Is it really that hard to look? I use both the direct method and the portal and yes DTMFRxMode is in both.


To take a look requires adding an OBi to the OBiTALK Web Portal.  My OBi's have very elaborate configurations.  Adding an OBi to the OBiTALK Web Portal destroys its current configuration.  Hard, no.  A PITA and time consuming, yes.

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