Trying to Set-up Call Centric with Obi 110... anyone successful?

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otherwhirl:
So after a week of unsuccessful trouble shooting the problems of the Obi110 and GV I have decided to try CallCentric with the Obi.

The only problem is the config. instructions aren't matching what I see!  ???

Where's "AuthUserName" and "AuthPassword" under the 'Parameter Name' page?

This appears to be instructions for the Obi100

Help!

https://my.callcentric.com/how_to_start.php?pid=3&device=46&go.x=111&go.y=12&go=Continue

RonR:
Callcentric on SP2:

Service Providers -> ITSP Profile B -> General -> Name : Callcentric
Service Providers -> ITSP Profile B -> General -> DigitMap:

(*123|**275*xx.|<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.'@'@@.)

where aaa is your local area code.

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 3600

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : 1777nnnnnnn
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Voice Services -> SP2 Service -> MWIEnable : (checked)
Voice Services -> SP2 Service -> X_VMWIEnable : (checked)
Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)

otherwhirl:
Hi,

So I inputted all those values, but I keep getting this error message "Callcentric account   Register Failed: 403 Incorrect Authentication (server=204.11.192.36:5060; retrying)"



Quote from: RonR on March 12, 2012, 04:54:11 pm

Callcentric on SP2:

Service Providers -> ITSP Profile B -> General -> Name : Callcentric
Service Providers -> ITSP Profile B -> General -> DigitMap:

(*123|**275*xx.|<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.'@'@@.)

where aaa is your local area code.

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 3600

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : 1777nnnnnnn
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Voice Services -> SP2 Service -> MWIEnable : (checked)
Voice Services -> SP2 Service -> X_VMWIEnable : (checked)
Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)


RonR:
Quote from: otherwhirl on March 12, 2012, 05:29:46 pm

So I inputted all those values, but I keep getting this error message "Callcentric account   Register Failed: 403 Incorrect Authentication (server=204.11.192.36:5060; retrying)"


You're most likely using the wrong AuthUserName and/or AuthPassword.

The settings I posted are what I use.

otherwhirl:
Man... i have spent 2hrs trying to configure this crap!

I have entered my Callcentric number correctly as well as my password. I have even changed the password just to be certain. Still des not work. To make matters worst they don't even have phone or chat support WTF??


I notice though, when I enter the Authentication info. on the Obi page it doesn't seem to store. After I reboot the system the page the characters don't reflect what I entered last. Is this just how the system does?

Quote from: RonR on March 12, 2012, 05:42:01 pm

Quote from: otherwhirl on March 12, 2012, 05:29:46 pm

So I inputted all those values, but I keep getting this error message "Callcentric account   Register Failed: 403 Incorrect Authentication (server=204.11.192.36:5060; retrying)"


You're most likely using the wrong AuthUserName and/or AuthPassword.

The settings I posted are what I use.


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