Inbound GV call problem - get dead silence when call is answered
TroyB:
RonR, SkipCallScreening is already checked in my Obi110 configuration. I agree that this parameter does the "1" press for me automatically, but it's not working anymore. I am thinking of RESETTING the Obi110 box to 100% defaults (again) and then reconfiguring the box from scratch to see if that clears up this issue. I will try that tonight when I get home and then report back.
I have not heard back from Obihai Tech Support yet, but I am sure they are trying to figure out what is going on.
RonR:
Quote from: TroyB on March 14, 2012, 12:04:59 pm
I am thinking of RESETTING the Obi110 box to 100% defaults (again) and then reconfiguring the box from scratch to see if that clears up this issue.
That has solved a number of other mysteries in the past. Please let us know the results.
Agate:
RonR, After reviewing my notes, in message ( http://www.obitalk.com/forum/index.php?topic=1909.msg12234#msg12234 ) the obi-support2 Administrator replying to
Re: Another person in need of help with Google Voice and Obi dropping calls
« Reply #1 on: November 20, 2011, 07:21:31 PM »
"One quick remedy you can try is to enable this option (using OBi expert page on
the portal, or the device local web page directly):
ITSP Profile A/B > RTP > X_UseSSL
It might reduce/eliminate false disconnect."
This must be why I set it, as a few of my boxes were experiencing dropped calls.
Looks like GoogleVoice does no support this now.
AndrewH:
I just reset my Obi, deleted and readded it in the Obitalk portal, and reconfigured my GV account. Incoming calls still give me silence, but pressing '1' seems to put them through now. This is even with X_SkipCallScreening checked.
TroyB:
FYI.. Great News!!! it looks like the Obihai Tech Support team has figured out why this is happening and is working on a new firmware release!!! As follows:
From: Obihai Support Team
"We will have a new official firmware soon that have fix for this issue. You can check our firmware update (if available) sometime tomorrow, by pressing *** 6 It is not with your OBi's configuration."
Thank you Obihai Tech Support Team!!! ;D
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