Using Google Voice Call Screening
flipdee:
Hey everyone, another quick question.
Is it possible to use my obi110 to send calls coming into the PSTN line port to GV in order to utilise GV's call screening/voicemail?
i.e.
Incoming Call (CID) > PSTN Line - OBi110 > GV (Call Screening/White List/Black List) > OBiTalk Numbers (Huntgroup) And/Or OBi110 Phone Port (CID) > If there is no Answer connect to Google Voicemail.
This may be a bit of an ask, but if anyone knows if it can be done your help would be greatly appreciated!
Thanks in advance.
flipdee
Sorry, I meant to say, Is there anyway to retain Caller ID (CID) along the way with this configuration?
MichiganTelephone:
I'm pretty sure this would NOT be possible and here is why:
You could indeed take the incoming calls from your PSTN line and send them to your Google Voice account, BUT, since the calls would appear to be coming from the same account associated with the Google Voice number, you would essentially be giving callers the ability to listen to your voicemail or to place outgoing calls from your Google Voice account! Probably NOT what you intend.
Even if you could totally disable Google Voice's voicemail (which you cannot), because the call is being placed from your Google Voice account, it would show the Caller ID number of the Google Voice account. But that's only hypothetically speaking because Google Voice doesn't allow you to turn off their voicemail.
The only way I could envision this working the way you want is if you also had a SIP account with a provider that will actually pass the caller ID you send (many won't). You could then send the PSTN call to that SIP provider with the destination your Google Voice number, and it would send the call out to Google Voice, which would then presumably send it back to you. Of course, that would not be free.
The only other alternative would be to actually port your current number to Google Voice, assuming that's even possible (which if it's a landline, it may not be, but even if it is possible it's a rather convoluted and somewhat costly process — the instructions are elsewhere in this forum — and once you do it then Google Voice basically has your number). Or you could port your landline to a SIP provider and forward it from there to your Google Voice number, if you wanted more control. But any solution involving a SIP provider will have you paying per-minute and/or monthly charges.
There might be another solution that I'm overlooking, but if so it's not coming to me right now.
flipdee:
Hi MichiganTelephone,
Thanks a lot for your reply.
I thought this might be a tricky/impossible one.
Maybe this would be a over the top suggestion but if the OBi110's GV account was different to the GV account being used for call screening/voicemail, do you think this would open up the possibilities?
I know an asterisk box in between would do everything for you ruling out the need for GV.
Can GV accept calls from SIP clients without going via PSTN, e.g. on a xxxxxxxxx@gv.com ?
flipdee
I also had a thought, Can you spoof CID when sending calls to GV from the OBi110 so GV treats calls as if they are arriving on the PSTN side?
jimates:
You cannot spoof caller id when using google voice. Even if you used 2 google voice accounts, the call sent from the Obi will always carry the caller id of the google voice account it is sent on.
Stewart:
Possibly, VoxOx will meet your needs -- you can get a free iNum for the VoxOx account and send the calls to e.g. SP2(YourVoxOxiNum@sip.inum.net), with spoofing enabled for SP2. There may be non-free solutions that would work better. You should also consider the quality/latency/reliability degradation that may result from a complex call path.
Please tell us a little more about your requirements. What country is the OBi in? Will most of the calls that pass whitelist or screening be taken at the Phone port? Where will other calls be answered? Approximate monthly minutes? Approximate sizes of whitelist and blacklist? (You can do some of that in the OBi itself.)
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