Callcentric Setup

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Judgeless:
My DSL modem is also my router so it is hard to disable the router part.  I have a extra modem that I can try that does not have any port forwarding.  The router I have not does not have a SIP ALG function.

RonR:
Quote from: Judgeless on March 21, 2012, 02:26:31 pm

I have a extra modem that I can try that does not have any port forwarding.  The router I have not does not have a SIP ALG function.


I suspect a router issue since this configuration works for me and others.

Judgeless:
I have been working with Callcentric on this also.  They told me to try these settings.

Under the SP1 services please enable the following:
X_KeepAliveEnable: <check the box>
X_KeepAliveExpires: 120

Under SIP:
X_ProxyServerRedundancy: <check this box>
X_SecondaryRegistration: <check this box>

After I applied those setting it started working.  Can you help me with one more thing?

How do I modifiy the DigitMap so it know my default area code is 440?  This is what I have now.

(*xx.|**275*x.|[3469]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

This is the default setting set at 440

(*xx|*123|1xxxxxxxxxx|<1440>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)


Judgeless:
When I call the Callcentric number it works fine.  When I try to call out it give me an error that 'There is no service available to complete your call.'

Judgeless:
Evething is working now.  They had me change the Primary line.

Please make sure that Physical Interfaces>Phone Port>Primary Line is set to SP1 Service and NOT on PSTN1.

And they recommended I use this DigitMap for 440.

(*75xx|**275x.|<:1440>[2-9]xxxxxx|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

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