How to call forward all incoming calls coming in to SP2 to SP1

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fredder:
Hi I have SP1 set up as my google voice #

SP2 is a voip service.

I would like all incoming calls coming in to SP2 to automatically call forward to SP1 (my google voice #).  I have set Google Voice to ring my PSTN home number.

I have ticked the box to enable CallForwardUnconditionalEnable

Under Voice Service--SP2 Service--CallForwardUnconditionalNumber I have entered 'SP1"

That does not work.  What am I doing wrong?

RonR:
When you forward a call, you have to forward it to a particular number using a particular service provider.  To have all incoming calls to SP2 forwarded to your PSTN home number using Google Voice, replace 12341234567 below with your PSTN home number.

Voice Services -> SP2 Service -> CallForwardUnconditionalEnable : (checked)
Voice Services -> SP2 Service -> CallForwardUnconditionalNumber : SP1(12341234567)

where SP1 is the service provider to use and 12341234567 is the number you want called.

You do not need Google Voice set to ring your PSTN home number for this because you are not calling your Google Voice number.  You are using Google Voice as the service provider.

fredder:
thank you, that worked.

Is there a way to call forward all calls unconditionally, except for the 'Trusted Callers'--those callers would get OBIs auto-attendant?

RonR:
Quote from: fredder on March 23, 2012, 05:01:24 am

Is there a way to call forward all calls unconditionally, except for the 'Trusted Callers'--those callers would get OBIs auto-attendant?


You cannot use CallForwardUnconditional in that case.  You would need to use:

Voice Services -> SP2 Service -> X_InboundCallRoute:

{(12345550001|12345550002|123455550003):aa},{sp1(12341234567)}

where 12345550001, 123455550002, and 12345550003 are callers to be sent to the Auto Attendant.

RonR:
Shammi,

InboundCallRoute rules only affect connecting the call.  They have no effect on audio issues.

Audio issues are almost always NAT/router issues.  You might try forwarding the RTP ports in your router.

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