OBi 110 (GV) Forward 2nd inbound call to Obi 100 (GV) when OBi 110 is in use???
RonR:
Quote from: jonesjeremya on March 24, 2012, 02:31:14 pm
What would be the exact syntax for the parameter CallForwardOnBusyNumber: ?
Provided my OBi 100 was 200123456
Voice Services -> SP1 Service -> CallForwardOnBusyNumber : PP(ob200123456)
What happens when a second call comes in and what is shown in the OBi Call History?
I just test it here and it works as expected:
First incoming call goes to OBi110 PHONE Port.
Second incoming call goes to OBi100 PHONE Port.
jonesjeremya:
Thanks RonR.
Ok, got it now, sort-of
A couple of things....
1) When the 2nd call to the GV1# is forwarded, it is answered by "OBi Attendant" or something like that...I have to press option 1 for the call to finally connect to the OBi100. Surely I can turn that menu prompt off? Is the menu prompt coming from the 110?
2) What would be the best way to handle a no answer situation when a call is rolled over to the OBi100. Currently, since it's a direct transfer of Obi110>OBi100, there is no voice mail or anything so it just rings continuously.
Suggestions? And thanks again for your help, I'd still be lost without it!
Jeremy
RonR:
You probably added the OBi's to the Circle-of-Trust. By doing so, you are asking to have calls between them go to the Auto Attendant. Remove the OBi's from the Circle-of-Trust and verify:
OBi100:
Voice Services -> OBiTALK Service -> InboundCallRoute : ph
RonR:
Quote from: jonesjeremya on March 24, 2012, 03:06:41 pm
2) What would be the best way to handle a no answer situation when a call is rolled over to the OBi100. Currently, since it's a direct transfer of Obi110>OBi100, there is no voice mail or anything so it just rings continuously.
Calls should be picked up by Google Voice voicemail after not being answered for 25 seconds.
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