Resgisration Issues with Anveo and OBI100

(1/2) > >>

pgde:
Hi all:

Newbie here. For some reason, my OBI100 becomes "not registered" with Anveo for no apparent reason. To restore normal registration, I have to unplug my router, DSL modem and OBi device. I have not made any network changes.

Here is how I am setup:

1. D-link DIR-855 router (using PPoE for DSL connectivity). SIP SLG off.
2. Xyzel Q100 DSL modem in bridge mode;
3. OBI100 device.

OBI is connected directly to router.

When I am "not registered" the rest of my network, including DSL connectivity seems to be working fine.

Also, is there a way to export the OBI configuration to a file so I can reload when required?

Thanks,

Peter

PS Anveo's only help was to power down all three devices.

RonR:
Quote from: pgde on March 26, 2012, 03:26:55 pm

Also, is there a way to export the OBI configuration to a file so I can reload when required?


System Management -> Device Update -> Backup Configuration -> Press Backup to Start Process -> Backup

Choose Backup Options -> Use OBi Version : (checked)

Passwords and PINs will not be backed up and will have to be manually re-entered following a restore.

RonR:
Quote from: pgde on March 26, 2012, 03:26:55 pm

For some reason, my OBI100 becomes "not registered" with Anveo for no apparent reason. To restore normal registration, I have to unplug my router, DSL modem and OBi device. I have not made any network changes.

Here is how I am setup:

1. D-link DIR-855 router (using PPoE for DSL connectivity). SIP SLG off.
2. Xyzel Q100 DSL modem in bridge mode;
3. OBI100 device.

OBI is connected directly to router.


If possible, take the modem out of bridge mode and connect the OBi directly to it in an attempt to narrow the problem down to the D-Link router.

You might also try changing the OBi Ethernet port from 10 mb/s half-duplex to 100 mb/s full duplex to see if that helps:

1. Dial *** 0

2. Enter option 27 and press #

3. Press 1 to set a new value

4. Enter a value of 1 and press #

5. Press 1 to confirm/save

6. Hang up

7. Wait for the OBi to reboot

pgde:
Hi ROn:

Unfortunately, I can't connect direct to the DSL modem. It is an older model with only 1 network jack which feeds DSL to the wireless router. And if I disconnect it, I would lose internet to the rest of the network.

I had previously done the Ethernet port speed change.

Here is the message from the "System Status Page": Register Failed: No Response From Server (server=74.86.97.192:5060; retry in 7s). One interesting thing is that I can PING the IP address of the server with a response time of 50ms.

Any suggestions would be welcome.

Peter

Stewart:
Quote from: pgde on March 26, 2012, 04:51:51 pm

Here is the message from the "System Status Page": Register Failed: No Response From Server (server=74.86.97.192:5060; retry in 7s).
That's not their SIP server -- it's the address of "anveo.com", i.e. their Web server.  Try setting for the SPx in question OutboundProxy = sip.anveo.com and OutboundProxyPort = 5010.

If that doesn't help or is already set, please post all non-default settings you have for Anveo (other than account numbers, password, etc.)

Navigation

[0] Message Index

[#] Next page