OBI100 Unable to get Wall Jacks to Work
cdog999:
Quote from: MichiganTelephone on March 27, 2012, 11:26:31 am
Quote from: cdog999 on March 27, 2012, 10:56:49 am
I've never had a landline in the 6 years I've lived there. Is there a way I can check and see if I can get a dialtone from the phone company? Can I just re-hook the phone cords back up outside and then do something on my phone to get a dialtone? I'm assuming there must be some sort of emergency service if the wiring is correct in the house?
Not necessarily. Some phone companies do that and some don't. It largely depends on where you live, your phone company's policies, and whether they needed to use the line formerly going to your home for another customer in your area.
Here's the thing, at least make sure that on the wiring coming from your jacks, all the blue wires are connected together, and all the white with blue stripe wires are connected together (if you have any old "quad" wiring, substitute "red" for "blue" and substitute "green" for "white with blue stripe"). Then open up the jacks and make sure they are wired correctly (if one line was used for fax, they may have reversed the pairs in the jack itself). Again, if the color code shwn in the jack is the old RGBY, the correct hookup is this:
Blue wire to Red
White/Blue wire to Green
Orange wire to Yellow (pair 2)
White/Orange wire to Black (pair 2)
Normally you'll only be concerned about the primary pair (Blue and White/Blue) and making sure those are all connected together, and wired properly inside the jacks (and NOT connected to the phone company's lines!)
I have the old "quad" wiring.
I took a picture as an attachment. Does this look correct?
jimates:
That looks ok.
Make sure you are connecting the PHONE port of the Obi to the phone jack, not the LINE port.
cdog999:
Quote from: jimates on March 27, 2012, 10:37:22 pm
That looks ok.
Make sure you are connecting the PHONE port of the Obi to the phone jack, not the LINE port.
Its an OBI100 so it doesn't have the LINE port, just the phone port.
MichiganTelephone:
Quote from: cdog999 on March 27, 2012, 07:46:47 pm
I have the old "quad" wiring.
I took a picture as an attachment. Does this look correct?
That one looks fine. But did you check the other jack(s)? Are they all wired the same way?
If so, take a look at the connection point where the wires are spliced together (could be outside in the Network Interface box). Maybe take a picture of that, with the cover open and the wiring exposed, of course. The thing you want to see is all the reds connected together and all the greens connected together (assuming you don't have any newer non-quad wiring present), but none of them connected to the telephone company's wiring.
The splice point could be somewhere in a basement or crawl space as well (probably is if you only see one set of wires coming into the Network Interface). Hopefully it didn't get covered with wallboard during a remodeling job or something!
Note: If all else fails and you only see ONE quad cable coming into the Network Interface, temporarily try this: Connect the red and yellow wires together, and connect the green and black wires together. The reason is may work is that if one jack was fed from "pair 1" and the other jack was fed from "pair 2", bridging the pairs may make the connection for you. This is NOT the way it should be done, but if it turns out that you just can't find the splice point and this works, you can get some decent telephone connectors and make the connection permanent.
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